Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive compensation
Quarterly performance-based bonus
Health Insurance
Dental Insurance
Vision Insurance
Long and short-term disability coverage
Employee assistance program
401k retirement plan with company match
complimentary meals while on duty
Free access to games
strong leadership team
Engaging company culture
Career advancement opportunities
Professional growth pathways
Job Description
Dave & Buster's is a dynamic dining and entertainment establishment known for blending a full-service restaurant experience with an exciting arcade and games environment. As a leader in the hospitality and entertainment industry, Dave & Buster's offers a high-energy venue where food, fun, and games come together to create memorable experiences for guests of all ages. With locations across the country, the company prides itself on maintaining high standards of service and operational excellence, fostering a culture of proactive leadership and exceptional guest satisfaction.
The Restaurant and Operations Manager plays a crucial role in the success of each Dave & Buster's location. This leadership position involves managing the day-to-day operations of a vibrant restaurant and entertainment venue, ensuring top-tier food and beverage service while creating a fun and welcoming atmosphere. The manager is responsible for inspiring and guiding a team to consistently deliver outstanding guest experiences by cultivating positive interactions and a culture of accountability and engagement. This role demands a leader who can balance detailed operational tasks with big-picture strategic planning, all while thriving in a fast-paced, high-volume environment.
Employment with Dave & Buster's as a Restaurant and Operations Manager offers an exciting opportunity to be part of a company that champions excellence and innovation. The role requires a minimum commitment of approximately 50 hours per week, including evenings, weekends, and holidays, reflecting the nature of the fast-moving entertainment business. The company provides a competitive compensation package along with performance-based bonuses, emphasizing tangible results and leadership impact.
Beyond operational responsibilities, this manager serves as a mentor and motivator, driving talent recruitment, training, and ongoing professional development. They work closely with a strong leadership team to embody the core values of Dave & Buster's, contributing to both staff satisfaction and guest happiness. The environment is energetic and sometimes loud, demanding resilience and a passion for delivering exceptional service in a unique setting combining food, beverages, and cutting-edge entertainment options.
Joining Dave & Buster's means becoming part of a brand recognized for its commitment to quality dining experiences and innovative entertainment solutions. The company also owns Main Event Entertainment, expanding professional growth opportunities for employees. This position not only allows for advancement within a leading hospitality organization but also offers the satisfaction of creating memorable moments for guests and inspiring a team dedicated to excellence and fun.
The Restaurant and Operations Manager plays a crucial role in the success of each Dave & Buster's location. This leadership position involves managing the day-to-day operations of a vibrant restaurant and entertainment venue, ensuring top-tier food and beverage service while creating a fun and welcoming atmosphere. The manager is responsible for inspiring and guiding a team to consistently deliver outstanding guest experiences by cultivating positive interactions and a culture of accountability and engagement. This role demands a leader who can balance detailed operational tasks with big-picture strategic planning, all while thriving in a fast-paced, high-volume environment.
Employment with Dave & Buster's as a Restaurant and Operations Manager offers an exciting opportunity to be part of a company that champions excellence and innovation. The role requires a minimum commitment of approximately 50 hours per week, including evenings, weekends, and holidays, reflecting the nature of the fast-moving entertainment business. The company provides a competitive compensation package along with performance-based bonuses, emphasizing tangible results and leadership impact.
Beyond operational responsibilities, this manager serves as a mentor and motivator, driving talent recruitment, training, and ongoing professional development. They work closely with a strong leadership team to embody the core values of Dave & Buster's, contributing to both staff satisfaction and guest happiness. The environment is energetic and sometimes loud, demanding resilience and a passion for delivering exceptional service in a unique setting combining food, beverages, and cutting-edge entertainment options.
Joining Dave & Buster's means becoming part of a brand recognized for its commitment to quality dining experiences and innovative entertainment solutions. The company also owns Main Event Entertainment, expanding professional growth opportunities for employees. This position not only allows for advancement within a leading hospitality organization but also offers the satisfaction of creating memorable moments for guests and inspiring a team dedicated to excellence and fun.
Job Requirements
- Must be at least 21 years of age
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Flexibility to work evenings, weekends, and holidays
- Ability to work in a high-energy, loud environment with multiple distractions
- Physical and mental stamina to manage demanding schedules averaging 50 hours per week
- Skilled in financial management including controlling food and beverage costs and optimizing labor efficiency
- Excellent communication skills
- Genuine leadership qualities
Job Qualifications
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Skilled in financial management including controlling food and beverage costs and optimizing labor efficiency
- Exceptional communication skills to engage and motivate team members and create a welcoming guest atmosphere
- Demonstrated physical and mental stamina to manage high-volume business days and demanding work schedules
- Ability to inspire and guide a team in delivering exceptional guest experiences
- Proven capability in managing detailed operations and strategic planning
- Genuine and impactful leadership abilities
- Must be at least 21 years of age
Job Duties
- Lead and mentor hourly team members to consistently deliver a best-in-class guest experience
- Display proactive leadership by personally interacting with team members and guests to ensure a positive and welcoming environment for all
- Oversee all aspects of talent management including recruiting, hiring, training, coaching, and fostering continuous professional development
- Embody and champion core values while collaborating with the leadership team to drive business results and operational excellence
- Manage the full scope of operations including food and beverage service and entertainment venue oversight
- Control food and beverage costs and optimize labor efficiency
- Maintain a safe, clean, and compliant workplace environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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