Restaurant & Operations Manager

Dave & Buster's is a renowned restaurant and entertainment company that offers a unique blend of dining and interactive gaming experiences. Known for its vibrant and high-energy atmosphere, Dave & Buster's combines top-tier food and beverage service with cutting-edge entertainment, creating an environment where guests of all ages can enjoy food, fun, and games. With a strong reputation for quality and customer satisfaction, the company prides itself on delivering memorable experiences and exceptional service. As a leading brand in the hospitality and entertainment industry, Dave & Buster's emphasizes innovation, teamwork, and a culture of excellence across all its operations. The company is committed to supporting its employees with comprehensive benefits and opportunities for professional growth, making it a desirable workplace for those passionate about hospitality and entertainment.

The role of Restaurant and Operations Manager at Dave & Buster's is a pivotal leadership position that requires managing both the restaurant and entertainment operations to ensure the highest standards of service and operational excellence. This role involves orchestrating a full-service restaurant alongside a dynamic entertainment venue, balancing the demands of food and beverage management with an engaging guest experience. The Restaurant and Operations Manager leads a team focused on delivering top-notch customer service and fostering an environment where guests leave with a smile and memorable moments. This position demands proactive leadership, strong communication skills, and the ability to inspire and motivate a diverse team. The manager is responsible for talent management, including recruiting, hiring, training, and coaching employees to uphold the company's core values and commitment to excellence.

The ideal candidate thrives in a fast-paced, high-volume setting and is driven by results and guest satisfaction. They must demonstrate physical and mental stamina to handle busy periods and work a demanding schedule averaging 50 hours per week, including evenings, weekends, and holidays. With a minimum of two years of leadership experience in the restaurant or hospitality industry, the candidate should possess strong financial management skills to control food and beverage costs while optimizing labor efficiency. The manager must also be comfortable working in a lively, sometimes loud environment with multiple distractions, maintaining focus on delivering exceptional service and operational success.

This role offers a competitive compensation package and eligibility for a quarterly performance-based bonus program. In addition to salary, employees enjoy comprehensive health, dental, and vision insurance along with disability coverage, a 401K retirement plan with company match, and access to employee assistance programs. Complimentary meals and free access to the games enhance the employee experience, while a supportive leadership team and career advancement opportunities make this a compelling opportunity for professional growth. Working at Dave & Buster's means being part of a fun, engaging company culture that values teamwork, leadership, and dedication to creating unforgettable experiences for guests.