Restaurant and Operations Manager

Dave & Buster's Inc. and Main Event Entertainment form a dynamic partnership that brings together two of the most recognized brands in the restaurant and entertainment industry. Known for combining delicious dining options with interactive entertainment, these brands offer guests a unique blend of fun, excitement, and quality service under one roof. As leaders in the fast-paced restaurant and entertainment scene, the company prides itself on cultivating a lively and engaging atmosphere where guests can enjoy exceptional food and play experiences simultaneously. Their commitment to excellence is evident not only in the way they treat their guests but also in how they invest in their team members, creating an inclusive and rewarding work environment that fosters growth and fun in equal measure.

The role of the Restaurant & Operations Manager is a pivotal leadership position designed to deliver overall strategic direction and maintain high operating standards that foster exceptional business results and exceed guest expectations. This managerial position demands an individual who thrives in a fast-paced, multifaceted environment, possessing the stamina and skill to navigate up to 50-hour workweeks and manage high-volume daily operations, sometimes reaching $100,000 in daily sales. The ideal candidate will inspire their team by communicating in a way that encourages fun while emphasizing accountability and proactive leadership.

This full-time position requires overseeing all aspects of business operations, from minute operational details to the broader strategic picture. Key responsibilities include mentoring and leading hourly team members, ensuring a high-quality guest experience, managing costs such as goods sold and labor, and collaborating with management teams to achieve timely and impactful results. Candidates should embrace the core values of the company and lead by example, cultivating a culture that prioritizes guest satisfaction, employee development, and operational excellence.

The company seeks a driven leader passionate about hospitality who enjoys the immediate gratification of improving others' experiences and has a proven track record of exceeding goals. Candidates must be able to work effectively in challenging environments that may be noisy and fast-moving, while maintaining composure and delivering consistent leadership. Working weekends, nights, and holidays is a requirement, as is a willingness to be physically active throughout shifts, sometimes walking several miles while managing multiple simultaneous tasks.

This role offers substantial career growth opportunities thanks to the combination of two high-energy brands working in synergy. With a competitive salary range from approximately $62,000 to $73,000 annually, plus bonuses and benefits, the position offers rewarding compensation along with comprehensive perks designed to support employees’ wellbeing and professional development. This includes a 401K matching plan, health coverage options, free food and gameplay, employee assistance programs, and a supportive leadership team structure. Candidates keen on growing their careers within a fun, challenging environment will find this role highly appealing and fulfilling.