Restaurant & Operations Manager

Dave & Buster's is a leading restaurant and entertainment company known for combining great food, fun games, and an energetic atmosphere to create a unique dining and entertainment experience. With locations across the country, Dave & Buster's offers guests an exciting environment where they can enjoy a full-service restaurant alongside cutting-edge gaming and entertainment facilities. This blend of dining and amusement has made Dave & Buster's a popular destination for families, groups of friends, and corporate events alike. The company prides itself on delivering memorable experiences through exceptional service, high-quality food and beverage options, and a dynamic, welcoming environment. Employees at Dave & Buster's have the chance to be part of a vibrant culture that values innovation, teamwork, and customer satisfaction. The company cultivates a culture of proactive leadership, promoting positive interactions among staff and guests to ensure every visit exceeds expectations.

As a Restaurant and Operations Manager at Dave & Buster's, you will play a pivotal leadership role at the core of this high-energy venue. This position demands an individual with the ability to orchestrate all facets of the food and beverage operation while maintaining outstanding service standards that contribute to an unforgettable guest experience. Your role will encompass not only managing day-to-day operations but also inspiring and mentoring your team to excel in their responsibilities, ultimately fostering a culture of excellence and enthusiasm. You will be the driving force behind ensuring that every guest leaves happy with memorable moments shaped by both the quality of food and the vibrant entertainment experience. Beyond responsiveness to operational demands, you will implement strategic initiatives aimed at optimizing productivity and financial performance. Key responsibilities include leading and developing hourly team members, interacting personally with guests and staff to maintain a welcoming atmosphere, and overseeing talent management activities such as recruiting, hiring, and continuous training programs. This role also requires you to embody the company's core values and collaborate closely with other leaders to drive strong business outcomes and operational success. The position typically demands a commitment of approximately 50 hours per week including evenings, weekends, and holidays, reflecting the dynamic and fast-paced nature of the restaurant and entertainment industry. At Dave & Buster's, you will have meaningful opportunities for professional growth supported by two powerful brands — Dave & Buster's and Main Event Entertainment — creating a robust pathway for career advancement. This is more than a management role; it is a chance to be at the forefront of a thriving entertainment and dining destination, shaping experiences for both guests and team members alike.