Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive compensation package
Quarterly performance-based bonus program eligibility
Comprehensive health insurance
Dental Insurance
Vision Insurance
Long and short-term disability coverage
Employee assistance program
Buster's Legacy Fund support
401k retirement plan with company match
complimentary meals while on duty
Free access to games
Strong leadership team support
Engaging and fun company culture
Significant opportunities for career advancement
Pathways for professional growth at Dave & Buster's and Main Event Entertainment
Job Description
Dave & Buster's is a leading restaurant and entertainment company that combines dining and interactive gaming experiences to create a dynamic environment for guests of all ages. As a popular destination known for its vibrant atmosphere, Dave & Buster's offers an exciting blend of full-service restaurant dining, sports viewing, and arcade-style entertainment. With locations across the United States and Canada, the company is committed to delivering unforgettable experiences through excellent food, engaging games, and outstanding guest service. The establishment prides itself on fostering a culture of fun and inclusivity, making it a top choice for social gatherings, celebrations, and corporate events. Their innovative approach to entertainment and dining has set a benchmark in the hospitality industry, continually attracting a diverse clientele seeking both relaxation and excitement in one venue.
As a Restaurant and Operations Manager at Dave & Buster's, you will play a crucial leadership role in orchestrating the seamless operation of a high-energy, high-volume restaurant and entertainment center. This role demands a skilled individual who can manage food and beverage services while simultaneously ensuring that guests enjoy a fun-filled and memorable visit. You will be responsible for maintaining the company's high standards of service and operational excellence, promoting a culture of proactive leadership among your team, and driving performance results that exceed expectations. Your leadership will be pivotal in cultivating an environment where staff are motivated to deliver exceptional guest experiences, supporting both individual growth and team success.
This position requires a dynamic manager who thrives in a fast-paced setting, managing everything from daily operational details to strategic planning aimed at business growth and guest satisfaction. You will oversee talent acquisition, training, and ongoing development, ensuring your team is equipped and inspired to meet the company's goals. You will actively engage with team members and guests to foster a welcoming and positive atmosphere. Financial acumen is key to this position, as you will monitor and control costs related to food, beverage, and labor, striving for optimal efficiency. The role demands stamina, flexibility, and a commitment to excellence, with an average workweek of 50 hours, including evenings, weekends, and holidays.
Joining Dave & Buster's means becoming part of a company that not only values exceptional customer service but also offers significant opportunities for professional advancement. You will work alongside a dedicated leadership team within an engaging and fun culture that supports growth and success. With comprehensive benefits and a commitment to employee well-being, this role offers a rewarding career path for those passionate about hospitality, entertainment, and management.
As a Restaurant and Operations Manager at Dave & Buster's, you will play a crucial leadership role in orchestrating the seamless operation of a high-energy, high-volume restaurant and entertainment center. This role demands a skilled individual who can manage food and beverage services while simultaneously ensuring that guests enjoy a fun-filled and memorable visit. You will be responsible for maintaining the company's high standards of service and operational excellence, promoting a culture of proactive leadership among your team, and driving performance results that exceed expectations. Your leadership will be pivotal in cultivating an environment where staff are motivated to deliver exceptional guest experiences, supporting both individual growth and team success.
This position requires a dynamic manager who thrives in a fast-paced setting, managing everything from daily operational details to strategic planning aimed at business growth and guest satisfaction. You will oversee talent acquisition, training, and ongoing development, ensuring your team is equipped and inspired to meet the company's goals. You will actively engage with team members and guests to foster a welcoming and positive atmosphere. Financial acumen is key to this position, as you will monitor and control costs related to food, beverage, and labor, striving for optimal efficiency. The role demands stamina, flexibility, and a commitment to excellence, with an average workweek of 50 hours, including evenings, weekends, and holidays.
Joining Dave & Buster's means becoming part of a company that not only values exceptional customer service but also offers significant opportunities for professional advancement. You will work alongside a dedicated leadership team within an engaging and fun culture that supports growth and success. With comprehensive benefits and a commitment to employee well-being, this role offers a rewarding career path for those passionate about hospitality, entertainment, and management.
Job Requirements
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Must be at least 21 years of age
- Flexibility to work evenings, weekends, and holidays as required by the business
- Demonstrated physical and mental stamina to manage high-volume business days and work a demanding schedule averaging 50 hours per week
- Comfortable working in a high-energy, loud environment with multiple distractions
Job Qualifications
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Skilled in financial management, including controlling food/beverage costs and optimizing labor efficiency
- Exceptional communication skills to engage and motivate team members and create a welcoming guest atmosphere
- Proven capability to manage full scope of operations from day-to-day details to strategic planning
- Demonstrated physical and mental stamina to manage high-volume business days and demanding schedules
- Genuine impactful leadership abilities
- Ability to work in a high-energy, loud environment with multiple distractions
- Must be at least 21 years of age
Job Duties
- Lead and mentor hourly team members to consistently deliver a best-in-class guest experience
- Display proactive leadership by personally interacting with team members and guests to ensure a positive and welcoming environment for all
- Oversee all aspects of talent management, including recruiting, hiring, training, coaching, and fostering continuous professional development for a guest-focused team
- Embody and champion our core values, while collaborating with the leadership team to drive business results and achieve operational excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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