Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive compensation package
Quarterly performance-based bonus
Health Insurance
Dental Insurance
Vision Insurance
Long and short-term disability coverage
Employee assistance program
401k retirement plan with company match
Complimentary Meals
Free access to games
Career advancement opportunities
Engaging and fun company culture
supportive leadership team
Job Description
Dave & Buster's is a premier entertainment and dining destination known for its unique combination of a full-service restaurant and an exciting gaming environment. Operating in a high-energy atmosphere, Dave & Buster's brings together great food, a vibrant social scene, and cutting-edge entertainment in an unforgettable experience for guests of all ages. The company prides itself on delivering exceptional service and memorable moments, creating a culture that values fun, innovation, and operational excellence. With locations across the country, Dave & Buster's continues to expand its footprint, offering dynamic career opportunities for professionals passionate about hospitality and entertainment.
As a Restaurant and Operations Manager at Dave & Buster's, you will play an essential leadership role within a bustling, energetic venue. This position demands a proactive and results-driven manager capable of balancing the demands of a full-service restaurant with the excitement of an entertainment venue. You will be responsible for upholding high standards of service and operational integrity while inspiring a team dedicated to delivering a joyful and memorable experience for every guest. This role requires a hands-on leader who is comfortable engaging with team members and guests alike, fostering a culture of positivity, teamwork, and excellence.
In this role, you will oversee daily restaurant operations, manage talent acquisition and development, and ensure efficient financial management, including controlling food and beverage costs and optimizing labor. You must possess a strong ability to plan strategically while executing effectively on the day-to-day details that contribute to superior guest experiences. The ideal candidate thrives in a fast-paced environment, embraces challenges, and consistently seeks opportunities to exceed performance targets. You will play a pivotal role in leading a diverse team, instilling motivation, and cultivating an atmosphere where employees are empowered to excel.
Dave & Buster's offers more than just a typical restaurant management role. It provides an opportunity to be part of an entertainment industry leader with a recognized brand presence. The position involves working a demanding schedule averaging 50 hours per week, including evenings, weekends, and holidays, to meet the needs of the business and its energetic clientele. This role offers significant career advancement potential within a supportive leadership team and a vibrant company culture that values innovation, collaboration, and professional growth.
As a Restaurant and Operations Manager at Dave & Buster's, you will play an essential leadership role within a bustling, energetic venue. This position demands a proactive and results-driven manager capable of balancing the demands of a full-service restaurant with the excitement of an entertainment venue. You will be responsible for upholding high standards of service and operational integrity while inspiring a team dedicated to delivering a joyful and memorable experience for every guest. This role requires a hands-on leader who is comfortable engaging with team members and guests alike, fostering a culture of positivity, teamwork, and excellence.
In this role, you will oversee daily restaurant operations, manage talent acquisition and development, and ensure efficient financial management, including controlling food and beverage costs and optimizing labor. You must possess a strong ability to plan strategically while executing effectively on the day-to-day details that contribute to superior guest experiences. The ideal candidate thrives in a fast-paced environment, embraces challenges, and consistently seeks opportunities to exceed performance targets. You will play a pivotal role in leading a diverse team, instilling motivation, and cultivating an atmosphere where employees are empowered to excel.
Dave & Buster's offers more than just a typical restaurant management role. It provides an opportunity to be part of an entertainment industry leader with a recognized brand presence. The position involves working a demanding schedule averaging 50 hours per week, including evenings, weekends, and holidays, to meet the needs of the business and its energetic clientele. This role offers significant career advancement potential within a supportive leadership team and a vibrant company culture that values innovation, collaboration, and professional growth.
Job Requirements
- Must be at least 21 years of age
- minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- skilled in financial management, including controlling food and beverage costs and optimizing labor efficiency
- flexibility to work evenings, weekends, and holidays as required
- exceptional communication skills
- capability to manage day-to-day operations and strategic planning
- demonstrated physical and mental stamina
- ability to work in a high-energy, loud environment
- genuine leadership abilities
- driven by tangible results and team performance satisfaction
Job Qualifications
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- skilled in financial management, including controlling food and beverage costs and optimizing labor efficiency
- exceptional communication skills to engage and motivate team members and create a welcoming atmosphere for guests
- proven capability to manage the full scope of operations from day-to-day details to strategic planning
- demonstrated physical and mental stamina to manage high-volume business days and work a demanding schedule
- genuine, impactful leadership abilities
- ability to thrive in a dynamic, high-volume environment combining a full-service restaurant and entertainment venue
Job Duties
- Lead and mentor hourly team members to consistently deliver a best-in-class guest experience
- display proactive leadership by personally interacting with team members and guests to ensure a positive and welcoming environment for all
- oversee all aspects of talent management, including recruiting, hiring, training, coaching, and fostering continuous professional development for a guest-focused team
- embody and champion our core values, while collaborating with the leadership team to drive business results and achieve operational excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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