Restaurant & Operations Manager

Dave & Buster's is a renowned entertainment and dining establishment that offers a unique blend of a full-service restaurant with a cutting-edge entertainment experience. Known for its high-energy atmosphere and vibrant environment, Dave & Buster's combines food, fun, and games to create memorable experiences for its guests. This company is committed to maintaining high standards in both service and operation, fostering a culture that emphasizes proactive leadership, positive team interactions, and exceptional guest satisfaction. Dave & Buster's is part of a larger entertainment network that includes Main Event Entertainment, providing employees with strong career advancement opportunities and a dynamic workplace culture.

As a Restaurant and Operations Manager at Dave & Buster's, you will play a central leadership role within this lively and fast-paced setting. This position demands an individual with a unique skill set able to juggle the diverse needs of a vibrant restaurant operation alongside the complexities of an entertainment venue. Your primary responsibility will be overseeing the food and beverage operations, ensuring that every guest enjoys a seamless and enjoyable experience that aligns with the brand's reputation. You will be instrumental in inspiring your team to uphold exceptional standards and deliver service that meets and exceeds expectations consistently.

This role is much more than management; it is about cultivating a culture where leadership is proactive and every interaction fosters a welcoming and engaging atmosphere. Your efforts will directly impact guest happiness and staff performance, making your role pivotal in the success of the venue. The Restaurant and Operations Manager must adeptly control food and beverage costs while optimizing labor efficiency to meet operational goals. The role requires a dynamic approach to leadership, with a hands-on attitude that involves regular engagement with both team members and guests, ensuring a positive energetic environment that is fun and memorable.

Candidates should be comfortable working an average of 50 hours per week, including evenings, weekends, and holidays, adapting to the high-energy and often loud environment of the establishment. The position also demands strong physical and mental stamina to manage the demands of high-volume business days. Beyond operational oversight, you will also handle talent management responsibilities such as recruiting, hiring, training, and coaching team members to cultivate continuous professional growth. Your leadership style should resonate with the company’s core values and be reflected in the culture you help build and sustain.

Dave & Buster's offers a competitive compensation package along with a quarterly performance-based bonus program. Employees benefit from comprehensive health, dental, and vision insurance plans, including long and short-term disability coverage. Supportive programs like the Employee Assistance Program and the Buster’s Legacy Fund provide additional resources to team members facing hardship. The company also offers a 401K retirement plan with employer matching, complimentary meals during shifts, and free access to gaming. Working here means embracing a culture that values fun, career growth, and a strong collaborative leadership team. You will be part of a brand that is recognized for its commitment to employee development and creating a workplace where high performance and enjoyment go hand in hand.