Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Supportive team environment
Job Description
AC Hotel Phoenix Tempe/Downtown by Marriott is a contemporary lifestyle select-service hotel offering 159 well-appointed rooms in an enviable location within the 43-acre Hayden Ferry Lakeside Business Park, adjacent to the beautiful Tempe Town Lake Salt River. Situated less than five miles from Phoenix Sky Harbor International Airport, the hotel provides guests with convenient access to the vibrant downtown Tempe area, Arizona State University, and the iconic Sun Devil Stadium. This combination of location and amenities makes AC Hotel Phoenix Tempe/Downtown a favored choice for both business and leisure travelers seeking a comfortable and stylish experience in the heart of... Show More
Job Requirements
- Must be at least 19 years of age
- Ability to work AM, PM, weekend, and holiday shifts
- Basic knowledge of food and beverage preparation
- Understanding of service standards, guest relations, and etiquette
- Willingness to obtain Food Handlers Card within 30 days if not already certified
- Compliance with health and safety regulations
- Strong communication skills
- Ability to multitask and work under pressure
Job Qualifications
- Prior experience in food and beverage service
- Knowledge of craft cocktails and beverage preparation
- Exceptional communication skills
- Ability to multitask effectively
- Familiarity with hotel/resort environment preferred
- Valid Food Handlers Card or willingness to obtain
- Responsible Beverage Certified (TIPS/Title IV) preferred
- Ability to serve guest needs through verbal interaction
- At least 19 years of age
Job Duties
- Curates craft cocktails and/or beverages to guest specifications
- Describes all bar items including methods of preparation and prices
- Uses proper shaking, mixing, and stirring techniques with bartending tools such as Boston shaker, bar spoon, beakers, jiggers, and strainers
- Demonstrates extensive knowledge of the surrounding area, events, and directions to enhance the guest local experience
- Works with guests to accommodate special requests and dietary needs
- Utilizes suggestive selling to maximize food and beverage revenues
- Serves menu items promptly and courteously
- Performs pre- and post-shift side work including setup, breakdown, and restocking
- Responds to guest inquiries and complaints promptly, notifying supervisors as needed
- Handles cash transactions, balances cash bank at end of shift, and calculates tip outs
- Serves guests at assigned stations efficiently using appropriate service techniques
- Observes guests to fulfill additional requests and completes assigned side work
- Cleans service areas and accessories after events
- Follows all food handling, TIPS, Title IV, sanitation, and health department guidelines
Job Location
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