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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $13.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for guests, patients, visitors, and clients. Recognized as a company where employees find meaningful careers rather than just jobs, Towne Park focuses on delivering compassionate and friendly service to make a positive impact on the lives of millions of people daily. Whether easing the anxiety of a patient and their family, providing a memorable experience to visitors in new cities, or supporting colleagues, Towne Park fosters an environment where every interaction is an opportunity to brighten someone's day. The company culture values teamwork, respect, and dedication to... Show More
Job Requirements
- High school diploma or GED
- Valid driver's license for the state of employment or within commutable distance
- One month related experience or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide by tens and hundreds
- Ability to perform these operations using American money units
- Ability to understand 24-hour and military time systems
- Ability to understand parking rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold valid driver's license for the state of employment or within commutable distance
- One month related experience or training, or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information to guests, clients and employees
- Ability to perform basic arithmetic and understand American money units
- Ability to understand 24-hour and military time systems
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests
- Practice proper phone etiquette
- Park and retrieve vehicles driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about facility outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check
- Calculate and collect revenue when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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