Resort Services Director

Fontainebleau Las Vegas is seeking a Director of Resort Services to lead the operational division responsible for call center operations. This position plays a pivotal role in maximizing hotel room sales and bookings, enhancing guest satisfaction, and driving revenue generation in alignment with business objectives. The Director will oversee various aspects of room reservations, partnerships with cross-functional teams, and the implementation of guest service programs and strategies, aiming to ensure exceptional service quality and market leadership within the luxury resort setting.