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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
competitive salary
health benefits
Paid Time Off
floating holidays
Opportunity to live on-site
Professional Development
Community living experience
Job Description
California Hot Springs is a visionary hot springs resort nestled on 300 acres of sacred land in the foothills of the Sierra Nevada Mountains. This resort stands apart not only for its pristine chemical-free hot water that flows directly from the earth but also for its unique mission to be a beacon of regenerative hospitality. Here, every operational decision is a thoughtful reflection of a deeper purpose: to honor water as a sacred resource and to cultivate a harmonious balance between humanity, nature, and technology. California Hot Springs is more than a retreat center; it is a Water Temple where... Show More
Job Requirements
- On the path of personal growth, healing, consciousness, and community living
- Proven experience in resort operations and management, preferably pre-opening roles
- Bachelor’s degree in hospitality, business, or related field preferred
- Strong financial management skills including P&L oversight
- Ability to work flexible hours including weekends and respond to emergencies
- Experience coordinating with construction and operational teams
- Commitment to sustainability and regenerative practices
- Excellent communication and interpersonal skills
Job Qualifications
- Bachelor's degree in hospitality, business, or related field preferred
- Minimum 5 years of pre-opening and operational resort experience with system setup and launch expertise
- Proven financial acumen including managing P&L, revenue management, and cost control
- Strong leadership skills with an emphasis on inspiration and collaborative decision-making
- Experience working with construction teams, vendors, and managing pre-opening timelines
- Familiarity with resort management systems such as PMS and revenue management tools
- Knowledge of health, safety, and compliance regulations
- Experience in sustainability or regenerative hospitality is highly desirable
Job Duties
- Lead pre-opening planning and operational system setup from construction through launch
- Establish all resort operations including front desk procedures, housekeeping protocols, maintenance systems, and food service operations
- Implement property management systems (PMS), revenue management tools, and operational technology
- Develop staff training programs, standard operating procedures, and service standards
- Coordinate with general contractor, vendors, and consultants during final build-out phase
- Oversee all daily resort operations including front desk, housekeeping, and maintenance
- Coordinate with food and beverage management
- Ensure pristine care of chemical-free water systems and natural pools
- Implement sustainability practices including zero single-use items, biodegradable products, and carbon-negative operations
- Maintain the resort's adult invitation culture
- Curate transformative guest experiences through retreats, ceremonies, and programming
- Foster a community environment aligned with consciousness and personal development
- Manage budgets, P&L, and revenue optimization while keeping rates accessible
- Oversee staff scheduling, training, and performance with Ikigai principles
- Handle guest relations and escalated issues
- Lead regenerative hospitality initiatives and sustainability education
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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