Resort Housekeeper - Fast-Paced Guest-Focused with Benefits
Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development
wellness programs
Job Description
Travel + Leisure Co. is a renowned leader in the hospitality and leisure industry, offering memorable vacation experiences across a wide portfolio of extraordinary destinations. With a commitment to delivering exceptional guest experiences and maintaining high standards of service, Travel + Leisure Co. operates numerous resorts and properties designed for travelers seeking luxury and comfort. The Club Wyndham La Cascada Resort located in San Antonio is one of their premier properties, famous for its beautiful setting, top-notch amenities, and outstanding service. This resort attracts travelers from around the world who appreciate a blend of comfort, convenience, and excellent hospitality.
The Company is currently seeking a Housekeeping Associate for the Club Wyndham La Cascada Resort in San Antonio. This role is integral to ensuring that resort units are cleaned meticulously and maintained to the highest quality standards, providing guests with a safe, comfortable, and inviting environment. As a Housekeeping Associate, you will be responsible for cleaning guest rooms and common areas, replenishing supplies, and reporting maintenance issues to management. This role demands a strong attention to detail, a proactive approach to problem-solving, and the ability to work efficiently in a fast-paced setting. Additionally, exceptional guest service skills are essential as you will contribute to an outstanding guest experience by maintaining cleanliness and responding to any requests or concerns professionally and courteously.
Ideal candidates will be those who possess effective communication skills and demonstrate a willingness to work collaboratively with team members. A positive attitude and dedication to upholding the resort's standards are key traits that will lead to success in this position. This is a full-time position with competitive benefits, including health insurance and paid time off, which reflect the company’s commitment to employee well-being and satisfaction. Working at Club Wyndham La Cascada offers the opportunity to join a respected organization where excellence in hospitality is recognized and rewarded, and where employees are supported in their professional growth and development.
The Company is currently seeking a Housekeeping Associate for the Club Wyndham La Cascada Resort in San Antonio. This role is integral to ensuring that resort units are cleaned meticulously and maintained to the highest quality standards, providing guests with a safe, comfortable, and inviting environment. As a Housekeeping Associate, you will be responsible for cleaning guest rooms and common areas, replenishing supplies, and reporting maintenance issues to management. This role demands a strong attention to detail, a proactive approach to problem-solving, and the ability to work efficiently in a fast-paced setting. Additionally, exceptional guest service skills are essential as you will contribute to an outstanding guest experience by maintaining cleanliness and responding to any requests or concerns professionally and courteously.
Ideal candidates will be those who possess effective communication skills and demonstrate a willingness to work collaboratively with team members. A positive attitude and dedication to upholding the resort's standards are key traits that will lead to success in this position. This is a full-time position with competitive benefits, including health insurance and paid time off, which reflect the company’s commitment to employee well-being and satisfaction. Working at Club Wyndham La Cascada offers the opportunity to join a respected organization where excellence in hospitality is recognized and rewarded, and where employees are supported in their professional growth and development.
Job Requirements
- high school diploma or equivalent
- prior experience in housekeeping or related field preferred
- ability to stand and walk for extended periods
- physical stamina to handle cleaning tasks
- availability to work flexible hours including weekends and holidays
- effective communication skills
- positive attitude
- ability to follow instructions
Job Qualifications
- strong communication skills
- ability to work in a fast-paced environment
- positive attitude
- previous housekeeping or cleaning experience preferred
- ability to work well in a team
- customer service orientation
- attention to detail
Job Duties
- clean resort units to established standards
- maintain quality and cleanliness in all guest rooms and public areas
- provide exceptional guest service by addressing requests and concerns promptly
- replenish linens, toiletries, and other supplies as needed
- report any maintenance issues or safety hazards to management
- collaborate with team members to ensure efficient workflow
- adhere to safety and sanitation policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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