Resort Concierge

Westgate Park City Resort & Spa is an award-winning resort located in the heart of the Canyons Village base at Park City Mountain. This premier destination offers world-class skiing and a variety of year-round mountain adventures, attracting guests from around the globe who seek memorable vacations infused with the spirit of mountain life. Whether people are attending local festivals, athletes training and competing at the nearby Utah Olympic Park, or families and individuals looking for a refreshing mountain getaway, Westgate Park City Resort & Spa stands out as a beacon of hospitality and excellence. As part of the larger Westgate Resorts family, which has been recognized by U.S. News as one of the Best Companies to Work For, employees join a company dedicated to delivering unforgettable guest experiences and supporting employee career growth across more than 60 resorts nationwide.

The role of Resort Concierge at Westgate Park City Resort & Spa is integral to the guest experience, offering personalized and highly attentive service that turns visitors' vacations into cherished memories. Paying a competitive wage of $20 per hour, with the added benefit of Daily Pay allowing employees to access their earnings as needed, this role immerses you in the vibrant mountain resort environment. As a Resort Concierge, you will leverage your expert knowledge of Park City and the surrounding attractions to tailor recommendations for activities, dining, and excursions that suit each guest's unique preferences. This position requires full ownership of the guest journey, from the initial inquiry to departure, ensuring that every reservation, logistical detail, and special request is managed with precision and care.

Highly visible and interactive, the Resort Concierge role demands collaboration with multiple resort departments such as front desk, housekeeping, food and beverage, and activities coordination to exceed guest expectations consistently. A key part of your duties will be anticipating the needs of guests, providing solutions and enhancements proactively to make their stay flawless and enjoyable. The position emphasizes the core values of Westgate Resorts: Passion, Integrity, and Work Ethic, which guide every interaction and decision in delivering exceptional hospitality. Joining the team means becoming part of a supportive community focused on teamwork, growth, and delivering exceptional vacation experiences to guests from all walks of life.