Residential Room Attendant

Lauderhill, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive salary

Comprehensive benefits package

Training and development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary employee meals

Job Description

Four Seasons is a globally recognized luxury hospitality company renowned for its exceptional service and unwavering commitment to excellence. Powered by a dedicated team of professionals who are inspired to grow and push boundaries, Four Seasons creates extraordinary experiences for guests, residents, and partners worldwide. The company values treating others with respect and kindness, believing in a culture that fosters genuine connections and enriches lives through meaningful interactions. With luxury and heartfelt service at its core, Four Seasons focuses on delivering world-class experiences, supported by a strong employee culture that empowers its team to succeed.

Situated in a sophisticated and vibrant coastal city, this Four Seasons location reflects a modern take on the classic yacht club lifestyle. Its prime beachfront address places it moments away from Fort Lauderdale's finest shopping, dining, marina, and entertainment venues, making it a coveted destination for travelers seeking luxury and elegance amidst a lively atmosphere. The property blends timeless style with contemporary energy, providing guests with an unmatched experience in one of the world's top yachting destinations.

The Residential Room Attendant role at this prestigious hotel is pivotal in maintaining the highest standards of cleanliness and luxury within private residences. The incumbent is expected to deliver meticulous cleaning services, ensuring every residence is immaculate, perfectly organized, and ready to offer an exceptional residential experience. Beyond routine housekeeping tasks, the Residential Room Attendant provides personalized service by attending to resident preferences, restocking amenities thoughtfully, and adding special touches that enhance comfort and sophistication.

This position requires attention to detail, discretion, and professionalism to ensure the privacy and satisfaction of residence occupants at all times. Responsibilities include cleaning all living areas, managing linens, vacuuming carpets, caring for specialty surfaces, and handling any maintenance issues promptly through the hotel's systems. Additionally, the role demands strong interpersonal communication to collaborate effectively with other departments and respond smoothly to dynamic scheduling demands including evenings, weekends, and holidays.

Offering competitive wages and a comprehensive benefits package, this full-time role also provides opportunities for training and development within a prestigious global brand. Employees enjoy privileges such as complimentary accommodations at other Four Seasons properties, uniform dry cleaning, and complimentary meals. This position requires candidates to have authorization to work in the US, and the employer strongly encourages diversity and inclusivity in its hiring practices, welcoming applicants from all backgrounds and experiences into the Four Seasons family.

Job Requirements

Prior housekeeping or professional cleaning experience preferably in a luxury hotel, resort, or residential environment
excellent personal presentation and interpersonal skills
strong time management skills including ability to multi-task, set priorities, and adjust to changing conditions
willingness to work in a fast-paced environment
ability to operate all computer equipment necessary to perform the job with knowledge of HotSOS preferred
excellent communication and interpersonal skills
ability to lift, carry, and move up to 40 lbs
US work authorization required

Job Qualifications

Prior housekeeping or professional cleaning experience, preferably in a luxury hotel, resort, or residential environment
excellent personal presentation and interpersonal skills
strong time management skills including ability to multi-task, set priorities, and adapt to changing conditions
ability to operate necessary computer equipment with knowledge of HotSOS preferred
excellent communication and interpersonal skills for effective collaboration with colleagues and guests
ability to lift, carry, and move up to 40 lbs

Job Duties

Remove soiled linens and towels and replace them with freshly laundered items
make beds to Four Seasons residential standards
clean, dust, and sanitize all areas of the residence including bedrooms, living rooms, dining areas, kitchens, and bathrooms with exceptional attention to detail
vacuum carpets and clean marble, hardwood, tile, and specialty surfaces using proper techniques to protect high-value finishes
remove room service trays, dishes, or resident service items and ensure proper placement in designated service areas
remove trash and recycling from designated bins throughout the residence and relocate items to appropriate disposal points
submit all maintenance concerns in residences, public areas, or back-of-house spaces through designated work order systems and escalate urgent matters to Residential leadership
add thoughtful finishing touches that elevate the residential experience such as organizing items, polishing glassware, cable management, and microfiber cloth placements
restock amenities such as toiletries, stationery, kitchen items, and home essentials based on residential preferences and property standards
treat all resident belongings and private information with confidentiality, discretion, and professionalism