Residential Door & Valet Attendant

The hiring establishment is a luxury residential property known for its commitment to providing an exceptional living experience for its residents and their guests. Specializing in upscale services, the property focuses on creating a secure, seamless, and welcoming environment, ensuring residents feel valued and well cared for around the clock. Situated in a prime location, the residence offers high-end amenities, impeccable service standards, and an environment that balances privacy with attentive care. The property emphasizes a culture of professionalism, discretion, and attention to detail, which reflects throughout every facet of operations, from the physical upkeep of the premises to the personalized services offered to its elite community.

This particular opening is for the role of PM and Overnight Residential Door & Valet Attendant. This position is crucial in delivering an anticipatory and superior service experience during evening and overnight hours, covering the front drive and porte cochere areas. A significant responsibility of the role involves welcoming residents and guests with courtesy and professionalism, managing vehicle and luggage handling, and ensuring a secure environment. The attendant is an important presence during late shifts, effectively bridging multiple departments to fulfill resident service requests efficiently and discreetly. Reporting to the Residences Manager, the attendant is pivotal in making a positive first and lasting impression that aligns with the property’s high luxury standards.

The role demands a blend of operational competence and customer service excellence. Responsibilities include maintaining cleanliness and presentation standards in the public areas, ensuring equipment is in good working order, and managing communication tools such as two-way radios and property management software for seamless coordination. The PM and Overnight Residential Door & Valet Attendant collaborates closely with Concierge, Lifestyle Ambassadors, Housekeeping, and Facilities teams to manage arrivals, departures, package handling, and special service requests. Proactive anticipation of resident needs, timely follow-up, and effective cross-department communication are essential components of success in this role.

Safety and security are paramount; the position requires strict adherence to protocols surrounding vehicle key handling, parking procedures, and maintaining vigilance over all activities in the front drive. The ideal candidate will possess a valid California driver's license and demonstrate the ability to safely and efficiently maneuver vehicles to ensure a smooth arrival and departure experience for residents. Flexibility and a calm, professional demeanor under changing operational demands help elevate the service experience, fostering a refined and trustworthy atmosphere throughout overnight hours.

Ultimately, this position offers an exciting opportunity for individuals passionate about luxury hospitality and residential service to contribute meaningfully in a sophisticated environment. Candidates who thrive in fast-paced, service-oriented settings and are driven by exceeding expectations during off-peak hours will find this role both rewarding and integral to the ongoing success of the property’s residential services.