Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.50 - $18.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401(k)
flexible schedule
Job Description
We are a well-established residential community located in Cliffside Park, dedicated to providing exceptional living experiences for our residents. Our community prides itself on outstanding customer service and maintaining a welcoming and professional atmosphere for all who reside and visit here. Our team works collaboratively to ensure every need and request is met with the highest standard of professionalism and care. As a company, we emphasize integrity, reliability, and a commitment to making our community a place residents are proud to call home.
We are currently seeking a knowledgeable and dedicated Concierge to join our team. This role requires a professional who is courteous, efficient, and attentive to the needs and requests of our residents. The Concierge acts as a vital point of contact, addressing inquiries, resolving problems, and responding to complaints promptly and effectively. This person must possess excellent communication skills, the ability to multitask, and expertise in hospitality, coupled with a thorough understanding of local area services. The role involves assisting guests with outstanding customer service to ensure a flawless reputation is maintained. This position is available as both full-time and part-time, offering a competitive starting salary of $16.50 per hour, adjusted according to experience. The standard work schedule includes 8-hour shifts from Monday to Friday, with weekend availability as needed. Reliable transportation to Cliffside Park or plans to relocate before starting work are required. Benefits include access to a 401(k) plan and a flexible schedule, supporting a balanced work-life environment. This is an in-person role, providing an opportunity to engage directly with our vibrant community and contribute positively to the residents' daily experiences. If you have at least one year of customer service, phone etiquette, and time management experience, and preferably concierge experience, we invite you to apply for this rewarding position.
We are currently seeking a knowledgeable and dedicated Concierge to join our team. This role requires a professional who is courteous, efficient, and attentive to the needs and requests of our residents. The Concierge acts as a vital point of contact, addressing inquiries, resolving problems, and responding to complaints promptly and effectively. This person must possess excellent communication skills, the ability to multitask, and expertise in hospitality, coupled with a thorough understanding of local area services. The role involves assisting guests with outstanding customer service to ensure a flawless reputation is maintained. This position is available as both full-time and part-time, offering a competitive starting salary of $16.50 per hour, adjusted according to experience. The standard work schedule includes 8-hour shifts from Monday to Friday, with weekend availability as needed. Reliable transportation to Cliffside Park or plans to relocate before starting work are required. Benefits include access to a 401(k) plan and a flexible schedule, supporting a balanced work-life environment. This is an in-person role, providing an opportunity to engage directly with our vibrant community and contribute positively to the residents' daily experiences. If you have at least one year of customer service, phone etiquette, and time management experience, and preferably concierge experience, we invite you to apply for this rewarding position.
Job Requirements
- Customer service experience of at least one year
- Phone etiquette experience of at least one year
- Time management experience of at least one year
- Reliable commute to Cliffside Park or planning to relocate
- Ability to work both full-time and part-time shifts
- Willingness to work weekends
- Strong communication skills
- Ability to multitask and handle complaints professionally
Job Qualifications
- At least one year of customer service experience
- At least one year of phone etiquette experience
- At least one year of time management experience
- Concierge experience preferred
- Excellent communication skills
- Ability to multitask and manage time effectively
- Knowledge of local area services
Job Duties
- Attend to residents' requests and needs in a professional and courteous manner
- Handle inquiries and complaints effectively
- Provide outstanding customer service to guests
- Maintain knowledge of local area services
- Manage multiple tasks efficiently
- Communicate clearly with residents and team members
- Assist in maintaining a positive community reputation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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