Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Benefits
Competitive medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Generous Paid Time Off
onsite housing discount
6-week paid sabbatical after 10 years
401(k) with company match up to 6%
Paid parental leave
Fertility benefit reimbursement
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program
Job Description
Greystar is a leading, fully integrated global real estate company that specializes in property management, investment management, development, and construction services. Established in 1993 by Bob Faith, Greystar has built a reputation for providing world-class service in the rental residential real estate sector. Headquartered in Charleston, South Carolina, the company operates on a global scale, managing over $300 billion of real estate assets across nearly 250 markets worldwide. Its extensive network includes offices throughout North America, Europe, South America, and the Asia-Pacific region, making it one of the largest and most influential companies in the real estate industry. As the...
Show MoreJob Requirements
- high school diploma or equivalent
- prior experience in property management preferred
- must be able to obtain Hawaii Real Estate License within 90 days
- availability to work Monday to Friday with occasional weekends
- ability to handle resident complaints and service requests promptly
- strong communication skills
- proficiency in Yardi PMS and Microsoft Office
- ability to work independently and as part of a team
Job Qualifications
- experience in property management
- proficiency with Yardi Property Management System
- knowledge of Microsoft Office applications
- ability to communicate effectively with residents and team members
- strong organizational and multitasking skills
- Hawaii Real Estate License (or obtain within 90 days of hire)
Job Duties
- manage customer support to residents by providing assistance with service requests, accounting and rental issues
- coordinate miscellaneous resident related functions to achieve community goals
- respond to resident complaints and concerns in a timely manner
- complete call-backs on all service requests within 24 hours
- develop and coordinate resident communications including newsletters, surveys, and lease violation letters
- organize and coordinate resident functions such as parties, birthday cards, welcome gifts, and unit visits
- evaluate appearance of community areas and ensure leasing office and model units are show-ready daily
- review nightly reports from Courtesy Patrol Officer and Valet Living and follow up as necessary
- manage front desk phone and email communications
- prepare community access keys and fobs for move-ins
- assist with vendor coordination and resident communication during emergency maintenance situations
Job Location
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