Resident Services Coordinator - Special Needs PSH - Timber Senior, Newark

San Jose, CA, USA|Travel, Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $27.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Flexible Schedule

Employee assistance program

Job Description

Timber Senior Living is a nonprofit organization dedicated to providing affordable, supportive, and permanent housing solutions to diverse populations, including families, seniors, and adults with special needs in the Newark, California area. The organization focuses on creating safe, stable, and enriching communities where residents can thrive with dignity and respect. Timber Senior Living’s mission is rooted in enhancing the quality of life for low-income residents by offering access to essential social services, community engagement opportunities, and resources tailored to their unique needs. This commitment reflects a strong emphasis on inclusivity and support for vulnerable groups such as individuals with developmental... Show More

Job Requirements

2 year degree or combination of education and experience
5-7 years experience in community development social services or related field
Bachelor degree required Masters preferred
Training or experience with diverse cultures and populations
Crisis and mental health experience preferred
Ability to conduct individual and community assessments
Knowledge of trauma informed care and motivational interviewing
Familiarity with permanent supportive housing
Proficient in MS Office and preferably Salesforce
Ability to work independently and as part of a team
Ability to work some evenings and weekends
Valid reliable transportation for daytime travel
Ability to lift up to 25 pounds
Strong communication and conflict resolution skills
Commitment to confidentiality and ethics

Job Qualifications

5-7 years of experience or training in community development social services or related field or equivalent combination of education and experience
Bachelor degree in Social Work Counseling or equivalent required Masters degree preferred
Experience working with diverse cultures and specific populations including children families seniors and persons with disabilities or chronic illnesses
Preferred crisis and mental health experience
Experience conducting community assessments applying conflict management and de-escalation techniques
Experience working with seniors and individuals who have experienced homelessness
Familiarity with trauma informed care practices and motivational interviewing
Knowledge of Bay Area services
Aptitude for working with children and families
Knowledge of trauma informed care mental health 101 housing first principles and harm reduction preferred
Experience with permanent supportive housing
Understanding of federal and state entitlement programs and legal liability issues related to service coordination
Ability to develop effective community partnerships
Ability to function effectively in diverse environments
Commitment to recognizing residents' knowledge as a valuable resource
Ability to motivate participation in services
Effective facilitation of meetings and community gatherings
Proficient with MS Office including Word Excel and Outlook
Experience with Salesforce helpful
Ability to work independently and collaboratively
Ability to work some evenings and weekends
Demonstrated ability to establish trusting confidential relationships
Proven ability in cooperative problem-solving and consensus building

Job Duties

Develop a comprehensive understanding of residents including conducting needs assessments and community meetings
Implement educational and enrichment activities for seniors that promote a safe and supportive environment
Organize meetings and workshops for seniors to address concerns and promote engagement
Report concerns about individuals' well-being and maintain program files and records
Survey residents to identify needs and assist property staff in addressing them
Develop strategies to connect residents with needed services and overcome barriers
Establish and maintain partnerships with community organizations to provide on-site services
Implement priority programs through partnerships and deliver services when necessary
Participate in developing and implementing pilot programs
Collect and record program data accurately and submit timely reports
Evaluate program outcomes for quality improvement
Report abuse and neglect as required by law
Maintain confidentiality and obtain appropriate releases when interacting on behalf of residents
Collaborate with property staff and community agencies to resolve resident problems
Serve as an active site team member resolving conflicts and planning activities
Develop and update comprehensive community resource lists for residents
Attend staff meetings, trainings, and relevant organizational events
Participate in and promote a culture of inclusivity
Travel to various sites during the business day as required
Supervise volunteers and contract service providers including training and problem resolution

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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