Resident Services Coordinator

Ross - A Division of Envolve is a reputable company specializing in the professional management of apartment communities across various markets throughout the United States. With a strong commitment to resident satisfaction, Ross prides itself on creating exceptional living experiences where apartment homes and community environments are welcoming, supportive, and well-maintained. The company operates in the residential property management sector, offering diverse opportunities including apartment management, leasing, maintenance, and more. Ross is known for its dedication to fostering positive interactions between residents and management, ensuring that all aspects of community living are handled with care and professionalism. The company is currently recruiting for the position of Resident Services Coordinator at the Redi Properties located in Denver, Colorado. This role is essential for bridging residents with valuable community resources and ensuring that their social service needs are met effectively. The Resident Services Coordinator will be responsible for delivering general service management, including intake procedures and educating residents about available services and application processes. The role requires proactive engagement with residents to refer them to appropriate social service providers covering a wide range of needs such as meals-on-wheels, transportation, home health aides, financial assistance, counseling, and preventative health screenings. In addition to social services, the Resident Services Coordinator will focus on economic development opportunities for project-based residents by aiding them in finding employment, job training, and advancement prospects. This includes coordinating job search activities, such as informing residents about job fairs, assisting with resume development, and identifying advancement opportunities. Educational programs promoting health care, agency support, life skills, safety, and credit management will also be coordinated by the coordinator to improve resident well-being. The coordinator is expected to develop and maintain strong partnerships with local agencies to sponsor wellness and educational events, organize community resource directories, and facilitate communication between residents and service providers. Responsibilities extend to assisting residents with opening bank accounts and collaborating with non-profit organizations to enrich resident services and activities. Administrative support within the office, including data entry, answering phones, and filing, forms part of the role alongside direct resident interaction through greeting prospective tenants, assisting during apartment inspections, and supporting resident retention and renewal programs. Ross offers competitive compensation for this role, with a pay rate ranging from $29 to $30 per hour. The company provides an extensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with employer match, short-term and long-term disability coverage, life and AD&D insurance, paid time off, 11 paid holidays, an employee assistance program, career advancement opportunities, and training and development. Ross values diversity and is an Equal Opportunity Employer committed to hiring minorities, females, disabled individuals, and veterans. Background screening and drug testing are mandatory for employment. The Resident Services Coordinator position at Ross - A Division of Envolve offers a meaningful opportunity to contribute to community development and resident satisfaction within a supportive and growth-oriented environment. The role requires a self-motivated individual with a positive attitude and drive to succeed, making a tangible impact on the lives of residents through dedicated social service management and community engagement.