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Resident Service Coordinator - Kensington Park

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Benefits

Competitive medical insurance
Dental Insurance
Vision Insurance
disability and life insurance
generous paid time off including vacation, personal, sick days, and holidays
Onsite housing discount at Greystar-managed communities
6-week paid sabbatical after 10 years of service
401(k) with company match up to 6%
Paid parental leave
fertility benefit reimbursement up to $10,000
Employee assistance program
critical illness, accident, hospital indemnity, pet insurance, and legal plans
Charitable giving program and benefits

Job Description

Greystar is a leading, fully integrated global real estate company specializing in property management, investment management, development, and construction services within the institutional-quality rental housing sector. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to become a major player in the property management industry. With over $300 billion in real estate assets under management worldwide, Greystar operates across nearly 250 markets with a substantial presence in North America, Europe, South America, and the Asia-Pacific region. The company manages over 1 million apartment units globally and maintains a robust institutional investment management platform with... Show More

Job Requirements

  • high school diploma or equivalent
  • 1-2 years of related experience
  • ability to stand, walk, and sit for extended periods
  • ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined spaces
  • ability to work in various weather conditions
  • able to lift up to 25 pounds independently and 50 pounds with assistance
  • flexible work schedule including call during evenings, weekends, and holidays
  • willingness to travel occasionally

Job Qualifications

  • 1-2 years of related experience
  • knowledge of property management and tenant relations
  • strong customer service and communication skills
  • ability to handle resident issues professionally
  • capable of coordinating events and activities
  • proficient in preparing reports and maintaining records
  • ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Coordinates all resident functions and activities including orienting residents to the property, assists with utility set-up and deliverance of packages and package claim reminders
  • Develops and publishes property newsletter, including planned events, resident services, and advertisements
  • Handles resident issues including neighbor disputes, maintenance repairs, and resident requests, prepares incident reports in accordance with company standards
  • Schedules activity center or clubhouse rentals, maintains rental contracts, collects applicable fees, ensures guest suites are in rental condition, and provides additional amenities to residents
  • Processes work orders for maintenance department, ensures timely and accurate completion, contacts residents to confirm satisfaction, and prepares weekly maintenance reports
  • Inspects buildings and grounds to ensure safety and cleanliness, alerts maintenance to repair needs

Job Location

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