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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Flexible work schedule
Job Description
BH is a people-first multifamily owner and operator that has evolved from a modest startup into one of the largest commercial real estate companies in the United States. Established in 1993, BH has built a reputation for its unwavering commitment to conducting business with integrity and investing deeply in its team members. Currently managing over 100,000 residential units and employing more than 2,800 individuals, BH prides itself on controlling its processes internally to maintain the highest standards of service and efficiency. Recognized by Fortune Magazine for its exemplary workplace culture, BH has earned titles such as "Best Workplace for Women,"... Show More
Job Requirements
- High school diploma or GED
- ability to travel a minimum of 60 percent
- strong written and verbal communication skills
- intermediate computer knowledge and office equipment skills
- previous experience in customer-facing or customer service roles
- strong understanding of Fair Housing guidelines, policies, procedures, and leasing documents
- where required by law, must have state leasing license or ability to obtain the required license within the timeframe
Job Qualifications
- High school diploma or GED
- previous experience in a customer-facing or customer service role
- strong understanding of Fair Housing guidelines, policies, procedures, and leasing documents
- effective written and verbal communication skills
- intermediate computer and office equipment skills
- ability to obtain state leasing license(s) if required by law within the designated timeframe
Job Duties
- Ensure daily marketing, administrative, and financial operations under the direction of the Community Manager BTR
- perform general office administrative duties including answering phones, emails, and managing written correspondence
- conduct sparkle touch-ups and assist with grounds upkeep as directed
- provide effective customer service to prospective tenants, current residents, and staff with in-depth community knowledge
- maintain understanding of local market competitor specials and leasing incentives
- log all prospect information accurately in Property Management software
- assist with lease application process and prepare new lease contracts and move-in requirements
- communicate promptly using industry-specific technology
- review daily exceptions report and adjust move-in dates as necessary
- promote and utilize third-party online leasing programs such as self-guided and virtual tours
- assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and timely
- assist with daily community inspections to ensure policy compliance
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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