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Resident Event Coordinator (Lifestyle Ambassador) - Santa Monica

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $28.00 - $30.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Travel discount
Discounts on pet insurance and local attractions

Job Description

Sentral is a dynamic network of communities that is revolutionizing the way people experience residential living. With a mission centered on becoming the leading residential hospitality operator, Sentral focuses on superior performance, enhancing the resident experience, and creating a network of connected communities. The company distinguishes itself by combining the convenience, connection, and comfort of home with innovative, tech-enabled services and premium amenities. Offering unparalleled locations in some of the United States' most vibrant cities such as Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and... Show More

Job Requirements

  • High school diploma or GED
  • 4+ years food and beverage experience
  • Ability to work flexible hours including weekends
  • Excellent communication skills
  • Strong decision-making skills
  • Ability to stand for extended periods
  • Ability to perform repetitive motions
  • Capability to transport equipment up to 20 pounds
  • Ability to work both indoor and outdoor environments

Job Qualifications

  • High school diploma or GED
  • 4+ years food and beverage experience
  • Toast, Square, Micros POS experience a plus
  • Food handling certificate a plus
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
  • Great time management and organizational skills
  • Strong decision-making and problem-solving skills
  • Superior interpersonal and relationship building skills
  • Excellent communication skills
  • Ability to work a flexible schedule, including evenings and weekends

Job Duties

  • Provide the highest level of customer service to anyone who enters the community
  • Greet all residents and visitors to provide directions and assistance
  • Execute resident check-ins efficiently and courteously
  • Articulate guest policies and provide liability waivers for first-time guests
  • Remain visible, accessible, and available to residents and guests to promptly resolve any inquiries
  • Drive resident satisfaction and retention within the community by delivering the highest level of hospitality
  • Coordinate onsite events and activities, and identify avenues to increase resident participation
  • Oversee and process amenity space reservations and cabana towel services
  • Spearhead scheduling of all Lifestyle program activations initiatives
  • Coordinate scheduling of 3rd party services
  • Assist with food and beverage handling
  • Perform routine walk-throughs of the facility to ensure safe and appropriate operation of equipment
  • Support other inter-department or cross-department projects as needed
  • Perform other related duties and assignments as needed and assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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