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Resident Concierge - The Landing

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $22.00 - $27.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

career pathways
Supportive culture

Job Description

Align Real Estate Management LLC is a distinguished leader in property management, dedicated to creating exceptional living experiences for residents across diverse communities. Operating with a core mission to enhance resident satisfaction and maximize investor value, the company employs innovative solutions coupled with outstanding customer service to maintain vibrant and sustainable environments. At Align, the focus extends beyond mere property oversight, aspiring to foster thriving neighborhoods marked by safety, comfort, and dynamic community engagement. Their teams are renowned for their professionalism, integrity, and commitment to fostering lasting relationships with residents and stakeholders alike. Align Real Estate Management specifically excels in... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year experience in hospitality residential or front desk roles
  • strong communication and interpersonal skills
  • proficiency with computer systems including email and MS Office
  • ability to multitask and manage time efficiently
  • availability to work weekends and holidays
  • dependable and professional demeanor

Job Qualifications

  • Minimum of 1 year experience in hospitality residential or front desk roles
  • excellent communication and interpersonal skills
  • tech-savvy with ability to use software email and basic MS Office tools
  • organized dependable and able to multitask in fast-paced environments
  • availability on weekends and holidays as needed

Job Duties

  • Act as primary point of contact for resident and guest inquiries non-financial
  • manage incoming calls and general inquiries with prompt message delivery
  • coordinate move-ins and move-outs
  • manage guest access logs and oversee key or access control systems
  • handle incoming packages deliveries and mail including logging and resident notification
  • conduct regular parking audits and report violations
  • ensure professional and welcoming appearance of front of house lobby and common areas
  • document maintenance requests and coordinate with maintenance team or vendors
  • complete and maintain daily activity and operational reports for property leadership

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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