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Resident Concierge - The Landing

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $22.00 - $27.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

career pathways
Supportive culture
hands-on mentorship
formal training
competitive salary
flexible schedule
Positive work environment

Job Description

Align Real Estate Management LLC is a dynamic and forward-thinking property management company dedicated to enhancing the living experience for residents while maximizing value for investors. With a firm commitment to excellence, Align Real Estate Management specializes in managing vibrant and sustainable communities, fostering environments where residents can thrive. Their innovative approach to property management combines exceptional customer service, innovative solutions, and a strong respect for the neighborhoods they serve. The company’s mission centers around creating lasting relationships and improving the quality of life across all communities under their care.

Situated in the bustling Dogpatch neighborhood of San Francisco... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum one year experience in hospitality or residential customer service
  • strong communication skills
  • proficiency with basic technology and software
  • ability to multitask efficiently
  • available to work weekends and holidays
  • dependable and organized

Job Qualifications

  • One year of experience in hospitality or front desk roles
  • excellent communication and interpersonal skills
  • tech-savvy with comfort using email and MS Office tools
  • organized and able to multitask in a fast-paced environment
  • flexible availability including weekends and holidays

Job Duties

  • Act as the primary point of contact for resident and guest inquiries
  • manage incoming calls and general inquiries efficiently
  • coordinate move-ins and move-outs and manage guest access logs
  • handle all incoming packages and deliveries including logging and resident notification
  • conduct regular parking audits and report violations
  • ensure lobby and common areas maintain a professional appearance
  • document and coordinate maintenance requests with the team

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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