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Resident Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
AD&D insurance
long-term disability insurance
401(k) with Company Match
generous PTO
Paid holidays
Employee assistance program
Daily Pay

Job Description

Trillium Woods is a Life Plan Community located on 46 beautiful acres in Plymouth, Minnesota. It is renowned for offering an environment that blends exceptional senior living with compassionate care and professional development opportunities. The community prides itself on cultivating a supportive, team-oriented atmosphere where every staff member’s contribution makes a meaningful impact on residents' lives. At Trillium Woods, employees don’t just find jobs—they discover purpose and a workplace culture that deeply values their dedication and professionalism. The setting combines the peacefulness of natural surroundings with top-tier facilities and technology to enhance the day-to-day experiences of residents and staff alike.Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • familiarity with Microsoft Office Suite products
  • excellent telephone communication skills
  • prior customer-facing experience preferred
  • willingness to work full-time Monday through Friday days
  • ability to interact professionally with seniors and visitors
  • reliable and detail-oriented
  • strong interpersonal skills

Job Qualifications

  • High school diploma or general education degree (GED)
  • familiarity with Microsoft Office Suite
  • excellent telephone communication skills
  • prior experience in a customer-facing role is desirable
  • strong problem-solving skills
  • ability to provide technology assistance
  • compassionate and patient demeanor

Job Duties

  • Greets, directs and provides customer service to residents, associates, visitors and guests, both in-person and via telephone
  • fills in at receptionist desk when needed
  • performs general office work including distribution of communications and incoming mail, copying, filing, mail preparation
  • creates and updates documents, videos, announcements and flyers
  • provides technology support to residents for phones, computers, personal devices and applications such as email and social media
  • solves issues presented by residents, guests, vendors and suppliers ensuring organizational objectives and individual satisfaction
  • accepts delivery packages, documents receipt in log book, and notifies recipients
  • prepares maintenance work orders
  • assists Director of Administrative Services with projects and assignments

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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