Resident Concierge

Trillium Woods is a distinguished Life Plan Community located in Plymouth, Minnesota, beautifully set on 46 expansive acres. This senior living community is dedicated to redefining the experience of aging by fostering a supportive and team-oriented environment where every staff member's contribution truly makes a difference. Trillium Woods prides itself on delivering exceptional care and services tailored to meet the unique needs of its residents. The community offers a blend of comfort, engagement, and professional growth opportunities, making it a rewarding place to work for individuals passionate about senior care and hospitality. Employment at Trillium Woods is full-time with a starting pay of $23 per hour, emphasizing not only competitive compensation but also a workplace culture that values inclusivity, respect, and professional development. Employees are encouraged to grow within their roles while making meaningful impacts in residents' lives.

We are currently seeking a dedicated Concierge with a strong focus on hospitality to join our team. This role is pivotal as it represents the first point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers visiting the community. The Concierge serves as a warm and professional face welcoming everyone into Trillium Woods, contributing to the positive and respectful atmosphere that defines our community. Key responsibilities include greeting and assisting residents and visitors both in-person and via telephone, covering receptionist duties when needed, managing general office tasks such as mail distribution, communications, copying, and filing, and providing technology support to residents for their personal devices and applications. Additionally, the Concierge serves as a problem-solver who manages issues promptly and effectively to ensure organizational objectives are met while maintaining residents' satisfaction. Other duties include documenting and notifying residents of package deliveries, coordinating maintenance work orders, and assisting with administrative projects. This role uniquely combines hospitality, technology support, office administration, and interpersonal skills, making it ideal for individuals enthusiastic about engaging with seniors and promoting a welcoming environment. At Trillium Woods, we foster a culture that supports compassion, hospitality, and teamwork, ensuring that each member of our staff feels valued and empowered to contribute their best every day.