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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Professional development opportunities
Job Description
The Ritz-Carlton, a renowned luxury hospitality brand under Marriott International, is globally recognized for its dedication to exceptional service and unparalleled guest experiences. With over 100 award-winning properties worldwide, The Ritz-Carlton offers an environment where the unique backgrounds, talents, and experiences of associates are valued and celebrated. The brand prides itself on fostering a culture of inclusivity, creativity, thoughtfulness, and compassion, ensuring everyone on the team can contribute to creating lifelong memories for their guests. As part of Marriott International, The Ritz-Carlton operates as a leader in luxury hospitality, consistently setting the standard for rare and special service. This prestigious... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
- Ability to communicate clearly and professionally
- Ability to follow company policies and safety procedures
- Availability to work various shifts
- Commitment to maintaining confidentiality and professionalism
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Strong communication skills
- Ability to work effectively within a team
- Professional telephone etiquette
- Basic computer and point of sale system proficiency
Job Duties
- Supply guests and residents with directions and information regarding property amenities, services, and hours of operation
- Contact appropriate individual or department to resolve guest call, request, or problem
- Follow up with guests to ensure their requests or problems have been met to their satisfaction
- Receive, record, and relay messages accurately, completely, and legibly
- Notify Loss Prevention or Security of any guest reports of theft
- Follow all company and safety and security policies and procedures
- Report accidents, injuries, and unsafe work conditions to manager
Job Criteria
Experience
No experience required
Job Location
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