Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.94
Work Schedule
Standard Hours
Benefits
Health care benefits
flexible spending accounts
401(k) Plan
Earned Paid Time Off and/or Sick Leave
Life insurance
Disability Coverage
Other Life and Work Wellness Benefits
Job Description
The Ritz-Carlton Chicago Residence, located at 118 East Erie Street, Chicago, Illinois, is part of the esteemed Ritz-Carlton brand under Marriott International. Known globally for its commitment to luxury and exceptional guest service, The Ritz-Carlton brand sets the highest standard in hospitality, creating memorable experiences for its guests and residents alike. This property specializes in providing elite residential experiences combined with five-star hotel amenities, attracting discerning clientele who expect the finest quality and personalized service. As a full-time, non-management position based in Chicago, this job offers competitive compensation at $25.94 per hour along with comprehensive benefits including health care, retirement... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year related work experience
- Ability to stand, sit, or walk for extended periods
- Capability to lift and handle objects weighing up to 10 pounds
- Strong interpersonal skills
- Ability to use communication systems and equipment
- Compliance with all safety and security protocols
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- Good communication skills
- Ability to maintain confidentiality
- Professional appearance and demeanor
- Knowledge of customer service best practices
- Ability to handle multiple tasks simultaneously
Job Duties
- Respond to Residence owners and guests requests for visitor information and special arrangements
- Announce visitors and authorize access using the key track system
- Answer, record, and process calls, messages, and requests
- Coordinate with appropriate departments such as Engineering, Bellperson, and Housekeeping
- Assist with owners reservation services and scheduling elevator use for move-ins and move-outs
- Perform Lobby Ambassador tasks and maintain shift logs and daily memo books
- Report incidents, accidents, and unsafe conditions and complete safety training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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