Residences Butler

The St. Regis Bal Harbour Resort, located at 9703 Collins Ave, Bal Harbour, Florida, is a prestigious luxury hotel that offers an unparalleled experience to its guests. As part of Marriott International’s portfolio, St. Regis continues to uphold its legacy as the original house of luxury, blending timeless glamour with a vanguard spirit. The resort is committed to delivering exquisite experiences at one of the best addresses in Florida, catering to discerning guests who expect impeccable service and elegance. With a rich history dating back to the early 1900s, St. Regis Hotels & Resorts have been synonymous with bespoke service, classic sophistication, and modern sensibility, featuring the signature Butler Service that elevates guest interactions to bespoke, personalized levels. The resort stands as a beacon of hospitality excellence, emphasizing customized care, attention to detail, and creating memorable stays for every visitor to the property. As part of Marriott International, the St. Regis Bal Harbour Resort fosters a welcoming and inclusive workplace that values diversity and provides opportunities for growth in a global team environment. The employment opportunity at the resort is full-time and classified as non-management, offering a hands-on role that intricately supports the luxury experiences that define the brand.

The Residences Butler role at the St. Regis Bal Harbour Resort epitomizes the heart and soul of the new luxury service. This position plays a critical part in redefining modern luxury by providing bespoke residential experiences and personalized services to owners living in branded residences. The Residences Butler is recognized as an ultimate luxury ambassador, responsible for ensuring that owners’ needs are not only met but anticipated and exceeded, delivering an extraordinary level of service in every interaction. In co-located properties, this role also involves coordinating and verifying that hotel departments supporting butler services effectively accommodate owner requirements, emphasizing collaboration and attention to seamless service delivery. The ideal candidate will embody a deep passion for service, uphold uncompromising standards, and demonstrate impeccable interpersonal skills that foster rapport and trust with owners. Success in this role requires creativity, originality, and proactive service that consistently reflects the high-touch nature of the Butler program. Additionally, residents’ butlers are expected to maintain a professional workplace by adhering to company policies, ensuring quality standards, and presenting themselves with an impeccable personal appearance and uniform. This role demands physical stamina, including standing, sitting, or walking for extended periods, as well as the physical capability to move, lift, carry, push, pull, or place objects weighing up to 50 pounds without assistance. The position requires flexibility, a hands-on approach, and the ability to perform various reasonable duties as requested to uphold the distinguished service that St. Regis is celebrated for. This opportunity is ideally suited for candidates with at least six months of related work experience and a high school diploma or GED equivalent. Supervisory experience and special certifications are not required, positioning this role as accessible to talents eager to step into the luxury hospitality industry and thrive within a globally recognized brand. St. Regis values equal opportunity employment and diversity, fostering an inclusive environment where all associates' backgrounds are acknowledged and celebrated, which further highlights its commitment to being an employer of choice in the luxury hospitality sector.