Residence Inn Tyler - General Manager

Residence Inn Tyler is a premier pet-friendly hotel located in Tyler, TX, offering modern and spacious suite accommodations designed for both comfort and convenience. As part of the Marriott family, the hotel boasts plush bedding, in-suite kitchens complete with an oven, fridge, microwave, and more, making it an ideal choice for guests seeking a home-like experience on the road. The property caters to business and leisure travelers alike, providing free Wi-Fi connectivity, a well-equipped fitness facility, and an indoor pool to keep guests active and relaxed during their stay. Guests start their mornings with a complimentary hot breakfast and enjoy easy access to a variety of nearby dining options, including Bernard's Mediterranean Restaurant, Razzoo's Cajun Cafe, and Mario's Italian Restaurant. Situated conveniently close to key local attractions such as Tyler Junior College, the University of Texas at Tyler, and CHRISTUS® Mother Frances Hospital - South Tyler, Residence Inn Tyler is well-positioned to accommodate visitors for all occasions. The hotel also offers versatile meeting spaces equipped with A/V equipment and catering services, ideal for hosting events, business gatherings, and social functions. The commitment to guest service excellence is evident in every aspect of operations, underpinned by a dedicated and passionate team that fosters a welcoming and family-like atmosphere. The supportive environment encourages team members to grow professionally while celebrating successes through monthly team-building activities and events, making Residence Inn Tyler not just a workplace but a place to belong and thrive.

Joining Residence Inn Tyler as a General Manager means stepping into a pivotal leadership role central to the hotel's ongoing success and guest satisfaction. This full-time position at Aimbridge Hospitality requires a dynamic individual capable of overseeing all operational, financial, and service aspects of the property. The ideal candidate will bring a blend of strategic sales expertise, financial acumen, and exceptional guest relations skills to the forefront of hospitality excellence. As the General Manager, you will be in charge of developing and implementing sales strategies that drive revenue growth and optimize budget performance. You will ensure that all fiscal activities maintain a balance between revenue maximization and cost control, keeping the property financially healthy and competitive.

The role demands proficiency in technology and reporting systems to enhance operational efficiency and informed decision-making. You will be the chief ambassador for the hotel, responsible for building and sustaining strong relationships both within the team and externally with property owners, community leaders, and key partners. Leading and motivating the staff is critical, as you create an environment where teamwork, engagement, and guest focus are paramount. Your ability to resolve guest concerns with a positive, solutions-oriented approach will directly influence guest retention and satisfaction ratings. Aimbridge Hospitality supports its General Managers with a comprehensive benefits package, including health and dental coverage, disability plans, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. Unique to this role is the opportunity for daily pay following an initial waiting period, offering financial flexibility to support your lifestyle. If you are passionate about delivering exceptional hospitality, possess strong leadership skills, and seek an environment that values growth and collaboration, this position is an excellent fit to advance your career in hotel management.