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Residence Inn Portland Hillsboro - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn Portland Hillsboro is a distinguished hotel located conveniently 12 miles from Portland and only 5 miles from Hillsboro Airport, catering to the needs of business travelers and vacationers alike. The establishment prides itself on offering comfortable and spacious suites equipped with fully-appointed kitchens that include appliances such as ovens, full-size refrigerators, dishwashers, and microwaves. Each suite features a cozy seating area with a flat-screen TV and complimentary Wi-Fi access throughout the hotel, ensuring guests remain connected during their stay. The hotel offers an inviting morning buffet breakfast, an on-site market, and a lobby coffee service available all day.... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Proven ability to deliver exceptional guest service and enhance guest satisfaction
  • Strong verbal and written communication skills
  • Ability to evaluate and resolve guest issues effectively
  • Capable of multitasking and managing multiple priorities under pressure

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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