Residence Inn Fort Lauderdale Plantation - Assistant General Manager OEM

Residence Inn Fort Lauderdale is a premier extended-stay hotel offering newly-renovated suites designed with comfort and style in mind. Located just 15 minutes from the airport and Port Everglades, the hotel emphasizes convenience, combining business-friendly amenities like free WiFi, a 24-hour business center, and a 550 sq. ft. meeting room. The suites are apartment-style, providing spacious areas with separate living and sleeping zones, and feature fully-equipped kitchens with stainless steel appliances, offering guests a home-away-from-home experience. Guests also enjoy complimentary services such as free grocery delivery, a daily hot breakfast, and an evening mix with free appetizers and drinks from Monday to Wednesday. The hotel's strategic location near FLL Airport, BB&T Center, Hollywood Beach, and Sawgrass Mills Mall makes it a favored choice among corporate and leisure travelers alike.

We are currently seeking an Assistant General Manager to join our dynamic team. This position is key to ensuring smooth hotel operations and exceptional guest experiences. As the Assistant General Manager, you will act as the crucial support to the General Manager, stepping in to oversee hotel functions during their absence. This role demands a leader who excels in collaboration, problem-solving, and communication, fostering a positive workplace culture that prioritizes guest satisfaction and team growth.

The Assistant General Manager is responsible for supervising multiple departments, ensuring organizational efficiency, and contributing to revenue growth while managing costs diligently. You will play an instrumental role in recruiting, hiring, and training guest services staff and facilitating continual staff development through engaging training programs. A vital part of your role is to maintain clear communication channels between guests and team members, resolving issues promptly and effectively.

In addition to leadership, this role requires strong financial acumen for managing budgets and analyzing operational data, alongside proficiency with technologies like Windows Operating Systems to support reporting and management functions. The Assistant General Manager also champions professional standards, ensuring appearance and grooming meet company expectations, and embodies a friendly, service-driven attitude that inspires both guests and colleagues.

This position is overtime eligible, acknowledging the demands and responsibilities that come with the role. Candidates should bring a wealth of experience in either rooms or food and beverage management, complemented by solid supervisory experience. Certification in areas such as Food Handlers, Alcohol Awareness, CPR, and First Aid is either required or should be obtained post-hire.

Joining our team means becoming part of a vibrant workplace where hospitality is about creating memorable moments and making every day an exciting adventure. With a competitive benefits package after an initial waiting period, including medical, dental, vision coverage, and more, this role offers both professional growth and excellent compensation opportunities. If you are a confident leader with a passion for hospitality who thrives under pressure and values team development, we invite you to apply and help us make hospitality fun and rewarding at Residence Inn Fort Lauderdale.