Residence Concierge, Full Time

Four Seasons Hotels and Resorts is a premier global luxury hospitality company renowned for its exceptional service, refined accommodations, and memorable guest experiences. With a commitment to excellence and genuine hospitality, Four Seasons operates a collection of distinguished properties around the world that cater to diverse travelers seeking comfort, sophistication, and personalized attention. The company is powered by its people - a passionate team who strives to consistently exceed guest expectations through world-class service and a culture based on respect, connection, and shared values. At Four Seasons, the emphasis on employee experience and professional growth fosters an environment where everyone is inspired to perform their best and contribute meaningfully to the team. Joining Four Seasons means becoming part of a global family that values collaboration, innovation, and heartfelt hospitality.

The Four Seasons Hotel Denver is an urban retreat nestled in the heart of the Mile High City, offering guests a unique blend of mountain charm and metropolitan vibrancy. This iconic property invites guests to enjoy thrilling sporting events, lively concerts, and cultural performances all within close proximity. Whether guests seek adventure on nearby ski slopes or prefer a relaxing stay with top-notch dining and spa services, Four Seasons Hotel Denver caters to every desire with warmth and sophistication. The hotel features stylish accommodations, 24-hour room service, an acclaimed restaurant and bar serving locally sourced culinary delights, and a rejuvenating spa experience.

The Concierge role at Four Seasons Hotel Denver is a full-time position that calls for a hospitality professional dedicated to delivering outstanding customer service. With an hourly rate of $26.46, this role is integral to ensuring that residents and guests enjoy a seamless, personalized stay by responding promptly to their requests and needs. The Concierge is responsible for anticipating guest preferences, providing personalized recommendations about local attractions, dining, and entertainment options, and handling all inquiries with professionalism and courtesy.

Key responsibilities include managing resident interactions, accommodating special requests, resolving complaints, and offering expert guidance based on extensive knowledge of the Denver area. This role also demands ensuring resident transportation is safe, comfortable, and efficient, with well-maintained vehicles stocked with amenities. The Concierge supports logistical services like processing mail, packages, and messages for guests, maintaining updated information on local cultural, sporting, and entertainment events, and assisting with ticketing and reservations.

Success requires flexibility to extend duties as needed, adherence to company policies and standards, and a collaborative spirit to work effectively with colleagues across departments. Prospective candidates must possess strong communication skills, attention to detail, and the ability to remain calm under pressure. A commitment to creating lasting impressions through personal connection is central to this opportunity. The hotel supports its team with comprehensive benefits including medical, dental, and vision insurance, paid time off, 401k with company matching, complimentary stays worldwide, and unique perks like discounted local transit passes and free meals.

This is an exceptional career opportunity for attentive and enthusiastic hospitality professionals seeking to grow within a globally recognized luxury brand while contributing to the vibrant culture of Denver. Anticipated start date for the position is June 22, 2026. Explore more about Four Seasons and the rewarding work environment it offers through their official career and social media pages.