Residence Concierge

Compton, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $34.00

Work Schedule

Flexible

Benefits

Employee benefit card

Learning programs

Talent development opportunities

Corporate social responsibility activities

competitive pay rate

Job Description

Fairmont is a prestigious and globally recognized luxury hotel brand, renowned for its commitment to delivering exceptional guest experiences across some of the world's most iconic destinations. With properties ranging from the sun-kissed beaches of Hawaii to the dynamic cityscape of London and the majestic landscapes of the United Arab Emirates, Fairmont combines unique architectural designs, expressive decor, artistic features, and unparalleled service to create truly unforgettable stays for its guests. Proudly part of Accor, one of the world's leading hospitality groups, Fairmont ensures an environment where luxury meets personalized care, making every stay a deeply memorable one.

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Job Requirements

Must provide proof of eligibility to be employed in the United States of America

Job Qualifications

Customer service experience required
Must possess outstanding guest services skills, sophisticated verbal and written communication skills as well as the ability to adapt to different personalities and situations
Computer literate in Microsoft Windows/Word/Excel applications preferred
Ability to adapt to multiple software platforms
Strong interpersonal, research and problem solving abilities
Highly responsible and reliable
Possess a can-do attitude in order to accommodate the random requests and needs of the residents

Job Duties

Identify and document all requests, expectations and biographical information for owner, residents and guest profiles to facilitate creating personalized experiences
Handling of all resident requests and bookings through email, phone or personal communication and following up within a prompt timeframe
Review daily arrivals and identify special requirements with the Doorperson, Engineering and Housekeeping
Act as a liaison for our owners and guests
Greet owners, residents and guests upon arrival, completing the arrival and departure process, all service standards are followed
Assist with delivering packages and luggage as needed to condos
Inspection and assets management for condo units and reporting any issues that need to be addressed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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