RESERVATIONS COORDINATOR - 72000120

The Florida Department of Management Services (DMS) is a pivotal state agency dedicated to enhancing the efficiency and effectiveness of government operations across Florida. Operating under the leadership of Governor Ron DeSantis, Interim Secretary Tom Berger, and the DMS Executive Leadership Team, the department oversees a diverse portfolio that includes real estate management, procurement, human resources, insurance, retirement plans, telecommunications, fleet management, and federal property assistance programs. The agency's mission is encapsulated in its motto, "We serve those who serve Florida," reflecting its commitment to supporting the broad spectrum of state government functions with professionalism and integrity.

This career service position as a Reservations Coordinator is based in Tallahassee, Florida, offering an annual salary of $51,221.56. The role reports directly to the Property Logistics Administrator within the Division of Real Estate Development and Management. Serving as a highly responsible technical and administrative pivot, the Reservations Coordinator ensures smooth operation of the state's reservations process for space within DMS-managed facilities.

The incumbent acts as the primary contact for all reservations-related inquiries and is entrusted with the critical task of overseeing reservation requests to ensure compliance with applicable Florida statutes and administrative rules. This position requires exceptional organizational skills, meticulous attention to detail, and the ability to manage multiple priorities seamlessly. It involves coordinating with various stakeholders, including the Office of General Counsel, Capitol Police, Senior Management, Facilities Management, Finance, and Accounting divisions to uphold guidelines, facilitate event planning, and maintain accurate financial documentation.

Among the key responsibilities, the Reservations Coordinator manages the state's space reservation calendar, processes invoices for event spaces such as the 22nd floor, and oversees refunds in accordance with official policies. Beyond routine duties, the role contributes to the continuous improvement of Property Services operations through development, implementation, and documentation of policies, procedures, and best practices. The incumbent also supports records management efforts, ensuring that records retention schedules are adhered to and that storage or disposal of records aligns with state policies.

Highly distinguished customer service capabilities are essential for this role, alongside the ability to analyze and address operational or management issues effectively. Communication skills must be expertly honed to establish and maintain professional relationships across various departments and external stakeholders. Flexibility is required during legislative sessions, with potential adjustments to work schedules to meet organizational needs. The position includes the assignment of a state-issued cell phone strictly for business use.

Working as a Reservations Coordinator for the Florida Department of Management Services is an opportunity to contribute significantly to public sector real estate management and event coordination, supporting state government functions that impact agencies statewide. This role offers a dynamic work environment where technical competence, administrative excellence, and interpersonal skills come together to serve the public interest effectively. Candidates who bring experience in conference sales, event planning, public relations, or general services may find this position a fitting career advancement that combines direct involvement in state operations with strategic policy and procedural contributions.