Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,900.00 - $69,100.00
Work Schedule
Standard Hours
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Prescription Plans
Paid holidays
vacation days
sick days
Life insurance
MetLaw Legal program
MetLife auto insurance
MetLife home insurance
Employee Discounts
401(k) savings plan
Employee stock ownership plan
24-hour physician access for kids
Dental plans
vision plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
critical illness insurance
Group Accident Insurance
Dave Ramsey SmartDollar Program
Job Description
U-Haul is a widely recognized company specializing in rental moving trucks, trailers, equipment, and self-storage services across the United States and Canada. Founded to support individuals and families during their moving process, U-Haul has expanded into a multi-faceted organization offering a variety of transportation and storage solutions. As a leader in the moving and storage industry, U-Haul operates thousands of locations and continually invests in innovative technology and service excellence to offer customers seamless and cost-effective moving experiences. The company prides itself on delivering outstanding customer service, fostering a dynamic work environment, and promoting career growth opportunities for its employees. Its corporate culture emphasizes wellness, integrity, and teamwork, making it a preferred employer for individuals seeking long-term career development in a supportive setting.
The role of Reservation Manager Agent at U-Haul is a pivotal position within its operational framework. Reporting to the Traffic Control Manager, this role focuses on direct customer support, managing field operations, and coordinating with dealerships to ensure effective reservation placement and equipment distribution. The Reservation Manager Agent plays a critical role in optimizing inventory levels in regional markets by balancing customer demand and equipment availability. This fast-paced position requires handling incoming and outgoing communication effectively, supporting field team members, and assisting customers with various reservations and contracts. Additionally, the role includes responsibility for the U-Box portable storage product, demonstrating U-Haul's diversified offerings. The employment is full-time and comes with a range of benefits including health and prescription plans for eligible employees, paid holidays and vacation leave, and multiple wellness programs. U-Haul emphasizes career stability, advancement opportunities, and financial wellness programs such as 401(k) savings and employee stock ownership. This position is ideal for individuals who thrive on multitasking, time management, and delivering excellent customer experiences in a dynamic and fast-moving workplace.
The role of Reservation Manager Agent at U-Haul is a pivotal position within its operational framework. Reporting to the Traffic Control Manager, this role focuses on direct customer support, managing field operations, and coordinating with dealerships to ensure effective reservation placement and equipment distribution. The Reservation Manager Agent plays a critical role in optimizing inventory levels in regional markets by balancing customer demand and equipment availability. This fast-paced position requires handling incoming and outgoing communication effectively, supporting field team members, and assisting customers with various reservations and contracts. Additionally, the role includes responsibility for the U-Box portable storage product, demonstrating U-Haul's diversified offerings. The employment is full-time and comes with a range of benefits including health and prescription plans for eligible employees, paid holidays and vacation leave, and multiple wellness programs. U-Haul emphasizes career stability, advancement opportunities, and financial wellness programs such as 401(k) savings and employee stock ownership. This position is ideal for individuals who thrive on multitasking, time management, and delivering excellent customer experiences in a dynamic and fast-moving workplace.
Job Requirements
- High school diploma or equivalent
- working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- proficient in customer service, time management and multitasking
Job Qualifications
- High school diploma or equivalent
- working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- proficient in customer service, time management and multitasking
Job Duties
- Assist with calls from and to customers
- help support field team members and U-Haul dealerships with equipment and reservation management and placement
- direct incoming customers' equipment to areas based on customer demand and productivity status
- review reports that aid in effective placement of equipment, customer reservations and contracts
- assist with the Company's U-Box portable storage product
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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