Reservation Manager

U-Haul is a nationally recognized company headquartered at 3500 S Sheridan Rd, Tulsa, Oklahoma. Known for its comprehensive moving and storage solutions, U-Haul has been a leader in the self-moving industry for several decades. It serves millions of customers throughout the United States and Canada by offering rental trucks, trailers, storage units, and a variety of moving supplies. Since its inception, U-Haul has built a reputation for providing exceptional service, convenience, and value to both individual and business customers. The company prides itself on fostering a collaborative and supportive workplace environment that values teamwork, customer service excellence, and personal development. With a vast network of locations and partnerships, including U-Haul dealerships and authorized dealers, the organization provides ample opportunities for career growth and advancement in a dynamic and fast-paced industry.

The Reservation Manager Agent role at U-Haul is a critical position within the company's operational structure. Under the guidance of the Traffic Control Manager, the individual in this role will be responsible for ensuring customers, field staff, and dealerships receive prompt and efficient assistance related to reservation placement and equipment distribution. This role demands someone who thrives in a fast-moving environment, enjoys multitasking, and can communicate effectively with customers and internal teams. The Reservation Manager Agent will handle calls, help allocate equipment according to customer demand and regional market needs, and utilize reporting tools to analyze equipment availability and customer contracts to optimize resources. Additionally, this role includes support for U-Haul's U-Box portable storage product, a major component of the company’s diversified offerings. This position offers opportunities for personal and professional growth, career stability, and advancement in a supportive environment that rewards proactive and results-driven individuals. Employment benefits include competitive health insurance options, paid time off, retirement savings plans, employee stock ownership, and various wellness programs designed to promote work-life balance and employee well-being. U-Haul is committed to creating an inclusive workplace and values diversity in its workforce. The company enforces a nicotine-free hiring policy in select states, emphasizing its commitment to health and wellness for all team members.