Representative 3 - Events Planning

Infobahn SoftWorld Inc is a leading technology solutions provider, committed to delivering innovative and efficient services across various industries. Known for its dedication to excellence and client satisfaction, Infobahn SoftWorld Inc embraces cutting-edge technology and a collaborative approach to create superior experiences for its customers. The company is currently seeking a Facility & Customer Engagement Specialist for a temporary 3-month onsite assignment at its Innovation Experience Center (IXC) located in Palm Beach Gardens, FL. This position offers a unique opportunity to work in a dynamic medtech environment and contribute directly to enhancing customer engagement and facility operations.

The Innovation Experience Center (IXC) serves as a hub where customers, stakeholders, and cross-functional teams come together to explore technological solutions and innovations. In the role of Facility & Customer Engagement Specialist, you will be responsible for the seamless coordination of customer events and the effective management of facility operations. Your role is critical in ensuring that visitors have an exceptional experience through smooth event execution and well-maintained facility functions.

Your daily responsibilities will include planning and supporting various customer and stakeholder events at the IXC. You will manage the logistics, setup, scheduling, and post-event activities to ensure each event runs flawlessly. Acting as the onsite point of contact for both customers and visitors, you will handle inquiries and provide support to enhance the overall experience.

Additionally, you will collaborate closely with marketing, sales, and education teams to deliver engaging content and customer interactions that reflect the company’s commitment to innovation and quality. Maintaining facility operations includes conducting content audits and inventory management to support the center's ongoing functionality.

This role requires a proactive, detail-oriented professional with strong organizational skills and the ability to coordinate effectively across diverse teams. You should bring at least 3 years of experience in marketing, events, or customer engagement, complemented by proficiency in Excel and Airtable. An outgoing personality and a collaborative spirit are essential to thrive in this fast-paced, evolving medtech setting.

This temporary opportunity is an excellent stepping stone for professionals looking to gain valuable experience in customer engagement and facility management within the innovative medical technology sector. The position follows a Monday through Friday schedule, from 7:30 AM to 4:00 PM, and requires onsite presence at least three days per week at the Palm Beach Gardens location. Join Infobahn SoftWorld Inc and make a meaningful impact by delivering outstanding experiences to our customers and supporting the operational excellence of the Innovation Experience Center.