Remote Customer Sales Representative

HGS (Hinduja Global Solutions) is a prominent global provider of technology, artificial intelligence, and business process outsourcing services. Established as part of the multi-billion-dollar Hinduja Group, HGS operates with a unique 'globally local' approach featuring approximately 18,000 employees across 10 countries and 30 delivery centers worldwide. The company serves some of the world's most recognized brands, specializing in delivering Intelligent Experiences throughout the customer lifecycle. This encompasses digital customer care, back-office operations, human resources outsourcing, and advanced contact center solutions. HGS prides itself on fostering a collaborative and people-focused environment where employees can build meaningful connections, grow professionally, and contribute to a dynamic, growth-oriented organization.

We are currently seeking a passionate and dedicated Customer Sales Representative to join our team. This position offers remote work flexibility and competitive compensation starting at $16.00 per hour, including commission opportunities and overtime. In this role, you will be instrumental in making the stressful experience of moving simple and enjoyable for customers. You will engage with customers primarily through inbound calls, ensuring no outbound marketing or cold calling is required. Through active listening, you will identify individual customer needs and provide expert recommendations and solutions tailored to meet those needs across cable TV, satellite TV, internet, phone, and other service offerings. Your consultative sales approach, combined with exceptional communication skills and emotional intelligence, will create a welcoming, customer-focused interaction every time. HGS provides comprehensive training, regular coaching, and continuous support to empower you with the knowledge and tools to excel in this role. Your daily responsibilities will include using multiple computer systems to research products and pricing, fostering a positive "WOW" customer experience by taking ownership and responding quickly, and consistently achieving key performance indicators through one-on-one supervisor coaching. This role is ideal for individuals who are results-oriented problem solvers and enjoy working in a fast-paced virtual environment, bringing empathy and energy to every customer interaction. With HGS, you will find opportunities for career advancement, bonus incentives, and an inclusive culture dedicated to supporting all employees throughout their career journey.