Reliable Day Time Dining Room Server

Lehi, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

Covington Senior Living is a distinguished senior care community dedicated to providing exceptional living experiences for older adults. The community is committed to fostering an environment of compassion, respect, and dignity, ensuring its residents enjoy a high quality of life with personalized care and a supportive atmosphere. As a reputable senior living facility, Covington Senior Living places a strong emphasis on community values such as safety, respect, teamwork, and integrity. They focus not only on physical well-being but also on emotional and social enrichment, making it a warm and welcoming place for residents and their families.

The Lead Server role at Covington Senior Living is an integral position within the food service department, directly responsible for enhancing the dining experience for residents and guests. This role requires a dedicated individual who can efficiently prepare and manage the dining room environment for meal times, ensuring every detail from silverware rolling to setting tables and folding napkins is executed with precision. The Lead Server’s duties include greeting residents, taking orders, answering questions about meals, serving food, and ensuring tables are cleared promptly, thus fostering a seamless dining experience.

Additionally, the Lead Server accommodates residents and community guests, manages billing for meals, and handles the retrieval and sanitation of dishes and utensils to maintain the highest standards of cleanliness and hygiene. The role encompasses delivering room trays to residents and collecting dishware from apartments to ensure service continuity and resident convenience. The Lead Server also plays a key role in facilitating the provision of snacks and supporting special event planning, such as holiday buffets, which contribute to community engagement and resident satisfaction.

Underlying the daily responsibilities is a strong leadership component. The Lead Server reports to the Food Service Director and supports the execution of food preparation duties outlined by the Executive Director or Assistant Executive Director. In this leadership capacity, the Lead Server demonstrates professionalism, confidentiality, and positive interpersonal relations with employees, residents, families, visitors, and coworkers. The role is vital to quality assurance initiatives focused on resident and employee satisfaction, process improvements, and financial impacts that align with the community’s values.

The successful candidate will embody the core values of Covington Senior Living, projecting compassion, positivity, reliable communication, responsibility, trustworthiness, safety, teamwork, service, integrity, and financial accountability. The Lead Server also trains and leads the serving staff, oversees scheduling, manages shift operations in the absence of the manager, directs employee daily routines, and acts as quality control to ensure compliance with company policies and customer satisfaction. This position requires a proactive, organized leader who strives to provide an excellent dining experience through effective team management and a commitment to community standards.

Job Requirements

High school diploma or equivalent
Prior experience in a food service or hospitality role preferred
Ability to lead and manage a team effectively
Strong communication and interpersonal skills
Knowledge of food safety and sanitation procedures
Ability to work flexible hours including weekends and holidays
Physical ability to perform duties such as lifting and standing for extended periods

Job Qualifications

High school diploma or equivalent
Experience in food service or hospitality preferred
Strong interpersonal and communication skills
Leadership experience or ability to lead and train a team
Knowledge of food safety and sanitation standards
Ability to manage scheduling and staff workflows
Customer service orientation
Ability to handle quality control and problem-solving in a food service environment

Job Duties

Complete all tasks communicated to prepare kitchen and dining room for resident meal times such as rolling silverware, setting tables, folding napkins and other related tasks
Greet residents in the dining room, take orders for meals and answer questions about meal selections
Serve residents their daily choices and clear tables when finished
Accommodate resident and community guests in the dining room ensuring meals are properly billed
Retrieve dishes and utensils after meals and ensure they are washed and sanitized
Deliver room trays and retrieve community dishware from resident apartments
Provide residents with snacks as requested from the kitchen
Assist in planning and executing special event and holiday buffets
Demonstrate positive interpersonal relations with employees, residents, families, visitors, and coworkers professionally and confidentially
Initiate and participate in quality assurance and quality improvement activities focusing on resident satisfaction, employee satisfaction, process refinement, and financial impact
Embrace and project community values such as compassion, positivity, respectful communication, responsibility, trust, safety, teamwork, partnership, service, integrity, efficiency, and financial responsibility
Provide training and leadership to serving staff
Oversee scheduling of wait staff
Run the staff when the manager is not on duty
Direct employees through daily routines
Interact with customers to ensure satisfactory experience
Act as quality control, ensuring customer satisfaction through proper training and adherence to company policy