
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $11.75 - $16.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Free and discounted stays at 135 Four Seasons locations worldwide
global growth opportunities
Food & Beverage Discounts
Spa Discounts
Free Employee Meals
Complimentary employee parking
Comprehensive training & development
Medical benefits including parental leave
401(k) retirement plan
PTO and sick leave pay
competitive pay
Job Description
Four Seasons Hotels and Resorts is a leading luxury hospitality company renowned worldwide for its commitment to delivering exceptional guest experiences through unparalleled service and attention to detail. Established over five decades ago, Four Seasons operates a collection of exquisite properties spanning some of the most desirable travel destinations around the globe. The company's success is powered by its dedicated team members who share a collective passion for excellence, innovation, and genuine hospitality. Four Seasons is recognized for its culture of respect, kindness, inclusivity, and a deep commitment to supporting employee growth and satisfaction through a world-class work environment.
Four Seasons Resort Rancho Encantado in Santa Fe, New Mexico, is an intimate luxury destination set amid the breathtaking Sangre de Cristo foothills. This resort offers a serene high-desert refuge where guests can immerse themselves in the region's spectacular natural beauty and rich cultural heritage. With only 65 rooms on 57 rolling acres, Rancho Encantado provides an exclusive and romantic atmosphere perfect for discerning travelers seeking tranquility and authentic experiences. Guests enjoy a range of amenities including scenic hikes, a luxurious spa, a pool, and elevated regional dining at the Terra Restaurant and Bar.
The Regular Full-Time Host/ess role at Four Seasons Resort Rancho Encantado embodies the company’s dedication to creating lasting memories by warmly welcoming guests and ensuring a smooth dining experience. This position requires a genuine enthusiasm for hospitality and the ability to connect authentically with guests while maintaining the highest standards of service. The host/ess is a frontline ambassador responsible for managing reservations, seating arrangements, and the overall flow of the restaurant to ensure guests feel valued from their first interaction. Working within a luxury environment, this role demands professionalism, integrity, and a team-oriented mindset to support colleagues and contribute to a positive workplace culture.
As part of the Four Seasons family, employees receive competitive pay starting at $19.00 per hour, comprehensive benefits, and opportunities for global career advancement within a company known for nurturing talent and promoting from within. The resort offers an inclusive environment that values diversity and equality, encouraging applications from minorities, women, veterans, and individuals with disabilities. This role is ideal for motivated hospitality professionals seeking to elevate their career while delivering luxury-level service in one of America’s most enchanting settings. Candidates should be prepared for physical mobility, extended periods of standing, and flexible scheduling including evenings, weekends, and holidays. Four Seasons Resort Rancho Encantado invites you to join a passionate and supportive team committed to excellence and guest satisfaction.
Four Seasons Resort Rancho Encantado in Santa Fe, New Mexico, is an intimate luxury destination set amid the breathtaking Sangre de Cristo foothills. This resort offers a serene high-desert refuge where guests can immerse themselves in the region's spectacular natural beauty and rich cultural heritage. With only 65 rooms on 57 rolling acres, Rancho Encantado provides an exclusive and romantic atmosphere perfect for discerning travelers seeking tranquility and authentic experiences. Guests enjoy a range of amenities including scenic hikes, a luxurious spa, a pool, and elevated regional dining at the Terra Restaurant and Bar.
The Regular Full-Time Host/ess role at Four Seasons Resort Rancho Encantado embodies the company’s dedication to creating lasting memories by warmly welcoming guests and ensuring a smooth dining experience. This position requires a genuine enthusiasm for hospitality and the ability to connect authentically with guests while maintaining the highest standards of service. The host/ess is a frontline ambassador responsible for managing reservations, seating arrangements, and the overall flow of the restaurant to ensure guests feel valued from their first interaction. Working within a luxury environment, this role demands professionalism, integrity, and a team-oriented mindset to support colleagues and contribute to a positive workplace culture.
As part of the Four Seasons family, employees receive competitive pay starting at $19.00 per hour, comprehensive benefits, and opportunities for global career advancement within a company known for nurturing talent and promoting from within. The resort offers an inclusive environment that values diversity and equality, encouraging applications from minorities, women, veterans, and individuals with disabilities. This role is ideal for motivated hospitality professionals seeking to elevate their career while delivering luxury-level service in one of America’s most enchanting settings. Candidates should be prepared for physical mobility, extended periods of standing, and flexible scheduling including evenings, weekends, and holidays. Four Seasons Resort Rancho Encantado invites you to join a passionate and supportive team committed to excellence and guest satisfaction.
Job Requirements
- Mobility to move throughout the host stand, restaurant, and bar areas
- Ability to stand for extended periods
- Flexible schedule including availability to work evenings, weekends, and holidays
- US work authorization unless currently in a managerial position at a Four Seasons location
Job Qualifications
- 1+ years of service industry experience preferably in a luxury hospitality environment
- A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with guests
- Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
- A collaborative team player who actively supports and encourages colleagues to achieve shared success
Job Duties
- Warmly welcome and seat guests with genuine hospitality, ensuring tables are prepared to their preferences
- Maintain a polished host stand, answer calls professionally, manage seating charts, and support smooth restaurant flow
- Show care and awareness throughout the dining experience, staying attentive to guest needs
- Resolve guest issues with professionalism, assist with special requests, and provide accurate information about hotel services and events
- Use reservation systems accurately to support proper setup and guest seating
- Support the team by helping clear tables and run food as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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