Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $26.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Work-life balance programs
Employee assistance program
Job Description
The University of the Pacific is a prestigious institution recognized for its commitment to diversity, equity, and inclusion as foundational principles that drive the success of its valued students and employees. Located in San Francisco, the university's School of Dentistry serves as a beacon for dental education and clinical care, providing comprehensive services and training to both students and the public. The School of Dentistry is dedicated to maintaining a welcoming and supportive environment where patients receive professional and compassionate care throughout their visit.
This role of Registration Receptionist within the Department of Clinic Administration at the School of Den... Show More
This role of Registration Receptionist within the Department of Clinic Administration at the School of Den... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year experience in front desk or patient intake role within dental or medical clinic
- strong customer service techniques
- basic proficiency with Microsoft Word and Outlook
- ability to work full-time 7.5 hours per day, five days per week
- availability for varying shifts including evenings
- professional communication skills
- ability to follow oral and written instructions
- maintain confidentiality
- ability to work independently and in a team
- physical ability to sit majority of the day and occasionally stand, walk, reach, push, and bend
Job Qualifications
- High school diploma or equivalent
- minimum of one year experience with front desk and patient intake in dental or medical clinic
- excellent customer service skills
- basic knowledge of Microsoft Word and Outlook
- knowledge of dental terminology and insurance billing procedures helpful
- familiarity with Axium or other clinic patient information systems desirable
- professional communication and interpersonal skills
- ability to manage multiple responsibilities accurately
- maintain confidentiality
- bilingual Spanish or Cantonese preferred
Job Duties
- Welcome patients to the School of Dentistry
- triage and direct patients to appropriate area or department
- communicate with clinic staff regarding patient arrivals
- observe and ensure smooth flow through patient entrance and registration area
- report issues to Public Safety or appropriate personnel
- assist patients with check-in process and kiosk instructions
- verify DentiCal eligibility and complete insurance intake forms
- coordinate emergency patient walk-ins including registration and scheduling
- handle incoming calls during non-peak hours
- respond to requests for additional chart information
- serve as backup for Main Clinic Schedulers
- maintain a clean and orderly work area
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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