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Job Overview
Employment Type
Full-time
Benefits
competitive salary
Health Insurance
Paid Time Off
Professional development opportunities
Retirement plan options
collaborative work environment
Opportunity to work with cutting-edge technology
Job Description
Datavault AI, together with its event-technology subsidiary Event Citadel (formerly CompuSystems), is a dynamic technology company specializing in innovative computing solutions and event management technologies. Established in the technology sector with a broad industry reach, Datavault AI delivers high-performance computing software, advanced Web 3.0 data-management solutions, and cutting-edge audio technology across various sectors such as sports, entertainment, automotive, and finance. Its Acoustic Science division licenses spatial and multichannel high-definition audio technologies including ADIO®, WiSA®, and Sumerian® to enhance user experiences in vibrant, real-world settings. Event Citadel, with a long-standing history dating back to 1976, is renowned for providing comprehensive event... Show More
Job Requirements
- Bachelor's degree in business administration, project management, event management, or related field preferred
- Minimum of 3 years experience in project management or event-related roles
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Demonstrated ability to handle client relationships professionally
- Proficiency in project management tools and registration software
- Ability to work full time onsite
- Willingness to travel as necessary
- Strong attention to detail and quality assurance
- Ability to work collaboratively in a team environment
- Self-motivated with minimal supervision required
Job Qualifications
- Bachelor's degree in business administration, project management, event management, or related field preferred
- Proven experience in project management, preferably in event technology or related industries
- Strong leadership and client management skills
- Excellent communication and interpersonal abilities
- Proficiency with project management and time tracking software
- Deep understanding of registration processes and quality assurance standards
- Ability to lead cross-functional teams and collaborate with technical experts
- Detail-oriented with a commitment to accuracy and process adherence
- Problem-solving aptitude and ability to escalate issues effectively
- Flexibility to travel to client meetings and onsite events as required
Job Duties
- Follow all Event Citadel-defined processes for each assigned event
- Adhere to established testing rules, quality standards, and formal escalation protocols
- Bill all services in alignment with the sales contract
- obtain supervisor approval for any out-of-scope items before quoting
- Build complete and accurate test batches incorporating all business rules
- Create and maintain a Production Specification Manual (PSM) for each assigned event
- Order, track, and manage all required show materials
- Work collaboratively with the show team to develop event databases and registration websites
- Partner with the onsite team to design registration layouts and identify appropriate equipment needs
- Travel to client meetings and onsite events as required
- Maintain accurate, timely task entries within the EZLabor time recording system
- Serve as a dedicated advocate for the client, ensuring timely delivery, accuracy, and exceptional customer service
- Provide clear direction, support, and guidance to the internal Event Citadel show team
- Lead meetings with clients and internal teams to gather requirements, document needs, and identify solutions aligned with Event Citadel best practices
- Collaborate with internal technical teams to analyze client needs and support the development and communication of custom registration solutions
- Become fully self-sufficient within nine months, requiring minimal supervisory support
- Develop an in-depth understanding of the PSM and its alignment with other Event Citadel departments
- Maintain strong working knowledge of the full registration lifecycle
- Escalate potential risks or challenges promptly to ensure successful service delivery
- Notify supervisors when an event faces major issues that may require high-alert oversight
- Treat every client as a valued partner and provide solutions consistent with Event Citadel's current offerings
- Respond promptly and professionally to client communication
- Seek supervisor guidance when needed and collaborate effectively with the entire Event Citadel team
- Stay informed on new Event Citadel products, services, and enhancements
- Perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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