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Registration Project Manager

Job Overview

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Employment Type

Full-time
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Benefits

competitive salary
Health Insurance
Paid Time Off
Professional development opportunities
Retirement plan options
collaborative work environment
Opportunity to work with cutting-edge technology

Job Description

Datavault AI, together with its event-technology subsidiary Event Citadel (formerly CompuSystems), is a dynamic technology company specializing in innovative computing solutions and event management technologies. Established in the technology sector with a broad industry reach, Datavault AI delivers high-performance computing software, advanced Web 3.0 data-management solutions, and cutting-edge audio technology across various sectors such as sports, entertainment, automotive, and finance. Its Acoustic Science division licenses spatial and multichannel high-definition audio technologies including ADIO®, WiSA®, and Sumerian® to enhance user experiences in vibrant, real-world settings. Event Citadel, with a long-standing history dating back to 1976, is renowned for providing comprehensive event... Show More

Job Requirements

  • Bachelor's degree in business administration, project management, event management, or related field preferred
  • Minimum of 3 years experience in project management or event-related roles
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Demonstrated ability to handle client relationships professionally
  • Proficiency in project management tools and registration software
  • Ability to work full time onsite
  • Willingness to travel as necessary
  • Strong attention to detail and quality assurance
  • Ability to work collaboratively in a team environment
  • Self-motivated with minimal supervision required

Job Qualifications

  • Bachelor's degree in business administration, project management, event management, or related field preferred
  • Proven experience in project management, preferably in event technology or related industries
  • Strong leadership and client management skills
  • Excellent communication and interpersonal abilities
  • Proficiency with project management and time tracking software
  • Deep understanding of registration processes and quality assurance standards
  • Ability to lead cross-functional teams and collaborate with technical experts
  • Detail-oriented with a commitment to accuracy and process adherence
  • Problem-solving aptitude and ability to escalate issues effectively
  • Flexibility to travel to client meetings and onsite events as required

Job Duties

  • Follow all Event Citadel-defined processes for each assigned event
  • Adhere to established testing rules, quality standards, and formal escalation protocols
  • Bill all services in alignment with the sales contract
  • obtain supervisor approval for any out-of-scope items before quoting
  • Build complete and accurate test batches incorporating all business rules
  • Create and maintain a Production Specification Manual (PSM) for each assigned event
  • Order, track, and manage all required show materials
  • Work collaboratively with the show team to develop event databases and registration websites
  • Partner with the onsite team to design registration layouts and identify appropriate equipment needs
  • Travel to client meetings and onsite events as required
  • Maintain accurate, timely task entries within the EZLabor time recording system
  • Serve as a dedicated advocate for the client, ensuring timely delivery, accuracy, and exceptional customer service
  • Provide clear direction, support, and guidance to the internal Event Citadel show team
  • Lead meetings with clients and internal teams to gather requirements, document needs, and identify solutions aligned with Event Citadel best practices
  • Collaborate with internal technical teams to analyze client needs and support the development and communication of custom registration solutions
  • Become fully self-sufficient within nine months, requiring minimal supervisory support
  • Develop an in-depth understanding of the PSM and its alignment with other Event Citadel departments
  • Maintain strong working knowledge of the full registration lifecycle
  • Escalate potential risks or challenges promptly to ensure successful service delivery
  • Notify supervisors when an event faces major issues that may require high-alert oversight
  • Treat every client as a valued partner and provide solutions consistent with Event Citadel's current offerings
  • Respond promptly and professionally to client communication
  • Seek supervisor guidance when needed and collaborate effectively with the entire Event Citadel team
  • Stay informed on new Event Citadel products, services, and enhancements
  • Perform additional duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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