Registration Clerk - Medical Front Office

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The hiring establishment is a high volume Physician Clinic located in the Northwest region. This well-regarded healthcare provider is dedicated to delivering exceptional medical services and patient care. The clinic operates with a focus on efficiency, accuracy, and compassionate care, serving a diverse patient population. The clinic employs state-of-the-art medical technology and a skilled team to ensure a seamless healthcare experience from check-in to treatment. As a key player in the healthcare community, the clinic prides itself on patient satisfaction and operational excellence.

This position is crucial to maintaining the front desk and patient registration operations within this busy physician clinic. The role is performed under the supervision of the Registration Manager and involves direct interaction with patients, healthcare providers, and internal staff. The Front Desk Registration position is full-time and requires a professional who is detail-oriented, organized, and possesses strong interpersonal skills. The role includes managing patient check-ins, verifying patient information, handling payments, and assisting patients throughout their visit at the clinic. This position is fundamental to ensuring that patient data is accurately recorded and processed, which directly impacts the clinic's workflow and billing accuracy. The successful candidate will be adept at managing multiple tasks in a fast-paced environment while maintaining a welcoming and efficient front desk atmosphere. Proficiency in medical practice computer systems is essential, as is experience with patient registration processes. Bilingual candidates are preferred, highlighting the clinic's commitment to serving a diverse patient base. This role not only demands outstanding customer service etiquette but also the ability to maintain cleanliness and order at the admission desk, and to coordinate with physician care teams regarding patient appointments. This opportunity presents a rewarding career path for individuals interested in healthcare administration, patient interaction, and supporting the operational success of a leading physician clinic.

Job Requirements

  • High school diploma or equivalent
  • Experience with medical practice computer system
  • Excellent customer service etiquette
  • Ability to handle multiple tasks efficiently
  • Bilingual skills preferred

Job Qualifications

  • Must have excellent customer service etiquette
  • Experience with medical practice computer system
  • Bilingual preferred
  • High school diploma or equivalent

Job Duties

  • Handle inquiries and patient check in
  • Ensure all papers are properly filled out and input into system
  • Maintain daily schedules
  • Enter and verify that all patient demographics and billing information correctly entered/verified at time of check in
  • Process daily batches for payments received
  • Collect balances due at time of check in
  • Direct patients to relevant areas of building
  • Obtain signed registration forms
  • Keep admission desk clean and organized
  • Contact physician care teams as related to clinic patients appointments

Job Criteria

Experience

Mid Level (3-7 years)


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