Registration Assistant

Salem, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $36,480.00 - $55,068.00

Benefits

Health Insurance

Dental Insurance

Employer-paid Group Life Insurance

long term disability insurance

Employee Assistance Programs

voluntary life insurance

long term care insurance

flexible spending accounts

Retirement Plan

Tuition waiver

wellness activities

Paid Time Off

Job Description

Chemeketa Community College is a respected Hispanic-Serving Institution located in Salem, Oregon, committed to fostering an inclusive environment that honors and values the contributions of diverse students, employees, and the broader community. The college prides itself on nurturing cultural competence and pursuing equitable solutions to help all students achieve their educational and career goals. Known for its dedication to student success and community engagement, Chemeketa offers a welcoming culture that supports diversity and inclusion while delivering high-quality education and administrative services.

This position is a 100% full-time, 12-month classified role requiring a flexible work schedule that may include evenings ... Show More

Job Requirements

High School Diploma or General Equivalency Diploma (GED)
Six months of full-time equivalent related professional work experience
Ability to perform basic mathematical calculations
Bicultural/multicultural skills for appropriate behaviors during interactions
Flexible work schedule including evenings and/or weekends
Availability to work onsite as requested
Possession and maintenance of valid Oregon, Washington, or Idaho residency
Successful completion of background inquiry including criminal, driving, credit and full background checks as applicable
Provision of official transcripts if requested
Use of personal vehicle for transportation between campus locations as necessary

Job Qualifications

High School Diploma or General Equivalency Diploma (GED)
Six months of full-time equivalent related professional work experience
Knowledge of customer service principles
Knowledge of current office equipment
Skills in using a computer and related software applications
Skills in data entry
Skills in providing customer service
Skills in cash handling
Skills in using current office equipment
Skills in filing
Skills in verbal and written communication
Skills in interpersonal interaction with coworkers, supervisors and the public
Ability to perform basic mathematical calculations
Bicultural/multicultural skills sufficient for workplace behavior adjustments
Preferred associate's degree from an accredited institution
Preferred coursework in office administration and/or banking
Preferred two years of full-time experience in a public relations/customer service environment with clerical and cashiering responsibilities
Preferred word processing and computerized record keeping experience
Preferred Banner software experience
Preferred bilingual English/Spanish language skills

Job Duties

Registers and enrolls students using administrative software system (Banner)
processes add/drops
builds and updates student records
uses Slate software to process student applications for specific academic programs
reviews, approves and processes Administrative Add/Drop requests
processes enrollment verifications
distributes and intakes forms as needed
Actively participates in the Petitions for Exception to College Policy process
reviews petitions, researches documentation and student status
follows up with students to obtain additional information
makes informed recommendations to the committee
prepares summary outcome for student and updates Banner
Determines, verifies, and tracks student tuition and financial aid refund amounts
processes refunds based on college guidelines
Provides tracking and follow up on SSN/ITIN solicitation documents and responds to student inquiries
updates Banner and other third party databases when SSN/ITIN is received
Provides tracking and follow up on annual IRS Tuition Statements (1098Ts)
responds to student inquiries and concerns
researches student accounts to clarify amounts reported
Alerts System Analyst or Director for complex issues
Receives monies and processes accounting transactions using Banner and Nelnet (Enterprise) software
posts charges and applies payments to student accounts
maintains and balances cash till
prepares deposits
disburses checks
processes refunds
Researches problems with student or accounting records and makes correcting entries
prepares summary reports
Provides assistance to college department staff in cashiering functions
recommends processes to post transactions and corrections
assists in reconciliation and troubleshooting
Provides general college and departmental information by phone and in person
assists with clerical tasks as necessary
Assists in archiving department materials including boxing, labeling, transporting, and organizing to maximize space
Embraces diversity and collaborates with diverse students, staff and public
Participates in recruitment and retention efforts to promote student success
Uses technology tools efficiently to accomplish job functions
Provides high-quality service through continuous improvement and lean office practices

Job Location

You may be also interested in: