Registered Nurse 2 - Concierge (On-site)

The University of Miami/UHealth is a renowned academic medical center and the only university-based health system in South Florida. It is widely recognized for delivering cutting-edge patient care, backed by groundbreaking research and comprehensive medical education at its Miller School of Medicine. Serving South Florida, Latin America, and the Caribbean, the University of Miami offers a diverse healthcare environment with physicians across more than 100 specialties and subspecialties, handling over one million patient encounters annually. The institution thrives on a culture of excellence in teaching, research, and clinical care, fostering a dynamic and innovative environment for its staff. The University of Miami is committed to equal opportunity employment, ensuring a workplace free from discrimination and promoting diversity in all aspects of hiring and employment.

The University of Miami/UHealth is currently seeking a dedicated and compassionate Registered Nurse - Concierge to join their team on a full-time basis. This role is vital in supporting various satellite locations by delivering patient and family-centered care that reflects cultural competence and is grounded in evidence-based standards of quality, safety, and service. The Nurse Concierge plays a hands-on role in direct patient care while also overseeing nurses and allied health staff in their daily practice. This position demands a high level of clinical acumen, strong interpersonal skills, and the ability to work collaboratively with healthcare providers to ensure the best possible outcomes for patients.

In this role, the Nurse Concierge is responsible for assessing patients, evaluating and modifying care plans, and ensuring meticulous documentation of nursing care. The position involves close collaboration with physicians and healthcare teams to implement and evaluate care plans, conduct diagnostic test reviews, prepare patients for procedures, and provide psychological support. The Nurse Concierge administers medications and treatments safely, maintains accurate records, and communicates care plans effectively to patients, families, and team members while upholding privacy regulations such as HIPAA.

The role also includes leading by example as a preceptor to new staff, contributing to discharge planning, and ensuring the safe operation of medical equipment. A unique aspect of this position is the concierge support provided at satellite locations to facilitate patient visits, support Advanced Practice Providers, coordinate care, manage insurance and financial concerns, and participate in community, donor events, and quality improvement initiatives. This multifaceted role requires a Bachelor’s degree in a relevant field, a valid State of Florida RN license, Basic Life Support certification, and a minimum of two years of relevant nursing experience.

By joining the University of Miami/UHealth, the Nurse Concierge will be part of a prestigious institution where professionalism, compassion, and excellence converge. The position offers the opportunity to make a meaningful difference in patient care while growing professionally within a supportive and innovative health system. The University of Miami also offers competitive salaries and a comprehensive benefits package, including medical, dental, and tuition remission, among other perks. This environment is ideal for nursing professionals seeking to apply their skills in a challenging yet rewarding setting dedicated to cancer patient care and beyond.