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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Travel opportunities
Professional Development
Employee Discounts
Job Description
Porter Airlines is a renowned Canadian airline that has been redefining the economy air travel experience since 2006. Known for providing genuine hospitality with style, care, and charm, Porter Airlines operates a modern fleet consisting primarily of Embraer E195-E2 and De Havilland Dash 8-400 aircraft. The airline serves a broad array of destinations across North America, including a coast-to-coast domestic Canadian network as well as routes to the United States, Mexico, the Caribbean, and Central America. Headquartered in Toronto, Porter Airlines has earned the prestigious distinction of being an Official 4 Star Airline in the World Airline Star Rating®, which... Show More
Job Requirements
- Minimum of 7-10 years of relevant industry experience
- Ability to hold and maintain a TSA and CBP airport badge
- Willingness and ability to travel 50% of the time across multiple jurisdictions and countries
- Previous experience in contract negotiations
- Demonstrated ability to prioritize and triage resources
- Ability to manage change positively
- Preferred ability to speak Spanish
- Experience navigating different viewpoints to make strong business decisions
- Post-secondary degree in business or aviation is an asset
- Experience in change management, communication, or codeshare operations is an asset
Job Qualifications
- Minimum of 7-10 years of relevant industry experience
- Ability to hold and maintain a TSA and CBP airport badge
- Previous experience in contract negotiations
- Demonstrated ability to prioritize and triage resources
- Demonstrated ability to manage change positively
- Preferred ability to speak Spanish
- Ability to make strong, business-minded decisions
- Post-secondary degree in business or aviation is an asset
- Experience in change management, communication, or codeshare operations is an asset
Job Duties
- Accountable for managing relationships with contracted ground handling companies
- Work closely with ground handlers to ensure safety, reliability, and service standards
- Engage with operations at check-in counters, gates, and ramps to ensure compliance
- Ensure adequate resources are planned and assigned to execute operations
- Monitor ground handler training and maintain training records
- Ensure proper maintenance and reliability of ground service equipment
- Support and participate in airport operations audits and implement corrective actions
- Examine and implement operational efficiency initiatives
- Attend airport meetings and protect Porter’s interests
- Conduct regular operational metric and business reviews
- Establish business cases for investment to sustain performance
- Participate in station startup and network expansion projects
- Support Porter’s commercial objectives and special assignments
- Actively participate in Porter’s Safety Management System
- Support and oversee other stations as needed
- Travel 50% of the time for station inspections and visits
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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