Regional Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Training and development opportunities
safe work environment

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, committed to delivering exceptional experiences through innovative solutions and dedicated teamwork. As an international company serving various sectors including education, healthcare, business, and sports & entertainment, Aramark focuses on enhancing the quality of life for its clients and customers. The company thrives on a philosophy of inclusivity and respect, fostering a supportive environment where every employee is empowered and valued regardless of their background or personal characteristics. Aramark strongly upholds equal employment opportunities and prohibits discrimination based on legally protected factors, striving to ensure a fair and inclusive workplace for all team members.

The role of Regional Food Service Manager at Aramark is a pivotal leadership position responsible for managing and executing dining solutions that align with patron preferences and client expectations. This position involves overseeing dining operations where patrons place menu-based orders for prepared cuisine, ensuring the highest standards of food quality, safety, and customer satisfaction. The manager works closely with their team to motivate, train, and develop members using Aramark's coaching model, fostering a collaborative atmosphere that drives performance and excellence.

In this role, the Regional Food Service Manager is tasked with multiple critical functions including client relationship management, financial performance oversight, compliance with safety and sanitation standards, and operational leadership. They are accountable for meeting and maintaining profit and loss statements while ensuring all food and labor initiatives are executed according to company standards. The manager leads daily team briefings, rewards and recognizes high-performing employees, and ensures the full development of individual and team capabilities. Furthermore, the role demands maintaining a safe and healthy work environment for clients, customers, and employees alike.

The position requires a combination of strong interpersonal skills and operational expertise, enabling the Regional Food Service Manager to create lasting connections with clients and customers to foster mutually beneficial business relationships. Candidates are expected to demonstrate proficiency in delivering outstanding customer service by following Aramark's approved service methodology, as well as establishing effective collaboration across departments to provide a consistent and unified food service experience. Physical requirements of the role include occasional handling, moving, pushing, and pulling of objects weighing up to 50 pounds and the ability to tolerate prolonged standing.

This managerial role is ideal for candidates who have at least one year of supervisory experience and preferably hold a bachelor’s degree or possess relevant practical experience. The position offers an opportunity to be part of a global company that values diversity and inclusion while offering a challenging and rewarding career in food service management.

Job Requirements

  • At least one year of supervisory experience
  • Bachelor’s degree or relevant practical experience preferred
  • Strong interpersonal and communication skills
  • Ability to manage multiple priorities effectively
  • Commitment to safety and sanitation standards
  • Physical ability to handle, move, push, and pull objects up to 50 pounds
  • Ability to tolerate prolonged standing

Job Qualifications

  • At least one year of experience in a supervisory role
  • Bachelor’s degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Skilled in creating and preserving strong client and customer connections
  • Proficient in delivering outstanding customer service following Aramark’s approved service methodology
  • Ability to establish and maintain effective working relationships with various departments
  • Physical ability to handle, move, push, and pull objects weighing up to 50 pounds
  • Tolerate prolonged standing

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of profit and loss statements
  • Deliver client and company financial targets
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees

Job Criteria

Experience

Mid Level (3-7 years)


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