Regional Event & Sales Manager - Time Out Markets New York
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $100,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Time Out Market is a dynamic and pioneering division of Time Out Group, an established global brand dedicated to city life and cultural experiences. Founded originally as Time Out in London in 1968, the company helps people discover the best events, food, entertainment, and cultural activities in major cities worldwide. Time Out Market is the world’s first editorially curated food and cultural market, bringing together the city’s best chefs, restaurateurs, drinks, and cultural experiences under one roof. Since opening its first market in Lisbon in 2014, Time Out Market has expanded to several international cities including New York, Montreal, Dubai,... Show More
Job Requirements
- Ability to work as a core member of the team, stay organized, handle various projects at one time, lead others, delegate tasks where support is needed
- Ability to speak to guests fluently regarding the food, beverage, and overall concept
- Ability to demonstrate and impose upon service staff the ability to service guests with utmost of care, service and excellence, utilizing the highest standards of service techniques
- Proven ability to manage a dynamic workload and meet deadlines in a fast-paced environment
- Ability to work as a core member of the team, stay organized, handle various projects at one time, lead others, delegate tasks where support is needed
- Proven sales experience with a strong track record in proactive sales, including business development, client acquisition, and strategic account management
- Exceptional organisation skills with a keen eye for detail, capable of managing multiple events and client requests simultaneously
- Excellent written and verbal communication skills, with ability to build rapport and influence at all levels
- Strong and creative problem-solving skills
- Proficient in Microsoft Office and experience with CRM systems
- Creative and entrepreneurial mindset with the ability to innovate and adapt
- Strong network within hospitality and events industry
- Demonstrated leadership skills and the ability to be a proactive ambassador for the company
Job Qualifications
- Senior level of sales and events management experience within the hospitality industry
- Proven sales experience with a strong track record in proactive sales, including business development, client acquisition, and strategic account management
- Exceptional organisation skills with a keen eye for detail, capable of managing multiple events and client requests simultaneously
- Excellent written and verbal communication skills, with ability to build rapport and influence at all levels
- Strong and creative problem-solving skills
- Proficient in Microsoft Office and experience with CRM systems
- Creative and entrepreneurial mindset with the ability to innovate and adapt
- Strong network within hospitality and events industry
- Demonstrated leadership skills and the ability to be a proactive ambassador for the company
Job Duties
- Coordinate all administrative event details with clients from inquiry to close including negotiating, executing proposals, contracts, credit card authorization forms, processing payments and deposits, developing floor plans, post event follow-up and lost business reports
- Work with the chefs and operators of each concession stand to develop competitive, exciting and diverse event offerings
- Act as primary onsite contact to client at buy outs
- must be able to monitor the progress of the event and deal with diversions and uncertainties immediately, and must be able to perform well under pressure
- Liaise with Time Out Digital teams to execute Marketing strategies and Creative Solutions for Event Sales
- Drive the growth of events by managing all incoming enquiries and converting them into revenue-generating events and activations
- Actively pursue new business opportunities through proactive sales activities such as networking, industry research, and partnering with external entertainment agencies, and local businesses
- Build strong, lasting relationships with clients, focusing on both acquisition and retention
- Ensure exceptional guest service and communication to meet client needs and exceed expectations
- Full ownership of in-house events, from ideation and planning through to flawless execution
- This includes organising everything from seasonal parties to bespoke events, ensuring all details are managed effectively
- Regularly review sales performance, track revenue against targets, and adjust strategies accordingly
- Monitor and analyse monthly reports and forecasts, and implement necessary action plans
- Work closely with all internal teams, including our kitchens, operations and GM and to ensure smooth event execution and excellent guest service
- Continuously generate new business through research into new industry sectors and ongoing relationships building with key suppliers and partners
- Keep up-to-date with industry trends, competitor activities, and guest preferences to inform sales strategies
- Review pricing and propose improvements based on competitive market research, ensuring the best offerings in the market
- Create and update sales strategies to support the group and event business, ensuring alignment with company goals and vision
- Prepare and present tailored proposals for bookings, and exclusive hires, ensuring all guest needs met and expectations are exceeded
- Manage event calls and email enquiries in a professional and timely manner
- Build and maintain an extensive database, keeping a detailed and accurate guest history of all relevant details for future events
- Host networking events, client lunches, and industry meetings to raise brand awareness and generate new leads
- Address guest complaints promptly and professionally, ensuring satisfactory resolutions to maintain high standards of service
- Be an ambassador for Time Out Market, representing the brand with pride in all settings
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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