Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. With a strong commitment to service and a focus on partnership, community engagement, and environmental responsibility, Aramark provides a wide range of contracted services tailored to meet diverse client needs. The company operates across multiple sectors including food service, facility support, custodial services, retail, lodging, transportation, and more, showcasing versatility and expertise in managing complex service deliveries. Aramark's mission centers on creating a work environment where every employee has equal opportunity and encouragement to develop professional skills, fostering a culture of inclusion, respect, and growth.
As a Regional Director of Operations at Aramark, you will be entrusted with planning, managing, and guiding contracted service operations across multiple sites for a single client or multiple clients. Typically, these sites generate between $2 million and $15 million or more in revenue, underlining the role's significant impact on meeting both operational and financial objectives as well as client satisfaction. This position requires a strategic and hands-on operational leader who can effectively manage a dynamic team to deliver exceptional service quality. Your responsibilities will extend beyond daily operational oversight to include fostering strong client relationships, leading efforts to improve service delivery, ensure regulatory compliance, and optimize financial performance in partnership with the finance team.
This role demands a leader equipped to understand and navigate the nuances of contractual obligations while identifying growth opportunities within those frameworks. The ideal candidate will have broad knowledge of the service industry, particularly in contract services, hospitality, or related fields. With a focus on safety and adherence to Aramark’s Business Conduct Policy, the regional director will champion a culture of excellence and operational integrity. The position may require physical activity such as lifting, bending, and extended walking, along with adherence to uniform and personal protective equipment standards as needed.
At Aramark, career development is a priority, and the Regional Director role offers a chance to engage in meaningful leadership that drives business success and enriches client and community connections. The company embraces diversity and inclusion, ensuring a welcoming and supportive environment for all employees. With competitive compensation and benefits, this leadership opportunity is well-suited for a seasoned operations professional ready to make a measurable difference in a growing, mission-driven organization.
As a Regional Director of Operations at Aramark, you will be entrusted with planning, managing, and guiding contracted service operations across multiple sites for a single client or multiple clients. Typically, these sites generate between $2 million and $15 million or more in revenue, underlining the role's significant impact on meeting both operational and financial objectives as well as client satisfaction. This position requires a strategic and hands-on operational leader who can effectively manage a dynamic team to deliver exceptional service quality. Your responsibilities will extend beyond daily operational oversight to include fostering strong client relationships, leading efforts to improve service delivery, ensure regulatory compliance, and optimize financial performance in partnership with the finance team.
This role demands a leader equipped to understand and navigate the nuances of contractual obligations while identifying growth opportunities within those frameworks. The ideal candidate will have broad knowledge of the service industry, particularly in contract services, hospitality, or related fields. With a focus on safety and adherence to Aramark’s Business Conduct Policy, the regional director will champion a culture of excellence and operational integrity. The position may require physical activity such as lifting, bending, and extended walking, along with adherence to uniform and personal protective equipment standards as needed.
At Aramark, career development is a priority, and the Regional Director role offers a chance to engage in meaningful leadership that drives business success and enriches client and community connections. The company embraces diversity and inclusion, ensuring a welcoming and supportive environment for all employees. With competitive compensation and benefits, this leadership opportunity is well-suited for a seasoned operations professional ready to make a measurable difference in a growing, mission-driven organization.
Job Requirements
- Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management highly preferred
- Extensive experience in service industry, contract services, or hospitality environment
- Proven leadership skills managing managers and teams
- Strong financial management experience including budgeting and financial analysis
- Ability to interpret and execute contractual obligations
- Excellent client relationship management skills
- Physical ability for lifting, bending, pushing, pulling, and extended walking/standing as required
- Willingness to adhere to uniform and personal protective equipment standards
Job Qualifications
- Bachelor's degree preferred in Food Service, Hospitality, Facilities, or Business Management
- Proven ability to focus on client and customer service, entrepreneurship, and building strong business operations
- Strong interpersonal skills for effective communication with clients, senior management, and support teams
- Comfortable with reading and implementing contractual requirements and identifying operational opportunities within contracts
- Meaningful experience in service industry, contract services, or hospitality
- Demonstrated ability to lead through other managers
- Experience in creating and managing department budgets, financial controls, and analysis
- Experience in developing product sales strategies and operational programs
Job Duties
- Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations
- Manage client and community relationships at multiple locations, continually assessing operations and developing plans to enhance service and satisfaction
- Build, develop, and lead a management team and staff capable of achieving organizational objectives
- Recommend methods, resources, and implementation strategies for service improvement and growth based on operational needs and contractual obligations
- Partner with Finance to manage budgets and design improvements to optimize financial performance and operational productivity
- Ensure compliance with all local, state, and federal regulations and maintain related records and reports
- Enforce adherence to Aramark's standards of operation including safety and business conduct policies at all times
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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